Business Analyst

Business Analyst Location: Leeds/London/Dublin Contract type: Fixed term contract Reporting to: Programme Manager Role Purpose We are seeking a highly motivated and collaborative Business Analyst to support the Programme Management team. The role will be part of our Strategy, Change & Transformation team who shape, enable and drive the strategic change agenda within Group COO, and are at the centre of our leading (and growing) global business. The Business Analyst is accountable for surfacing, understanding and documenting business processes & requirements, identifying areas for improvement, and ensuring that business and programme needs are met through process improvements, or strategic changes. This role strategically bridges between business needs and technical solutions, ensuring alignment between business objectives and project work. About COO – Strategy, Change & Transformation As Flutter we have an unparalleled portfolio of world-class brands, global scale and challenger mentality, through which we excite and entertain our customers. Our Mission in Group COO is to supercharge the ‘Flutter Edge’ – our collective power and global differentiator. We accelerate value by being better, faster together, empowering local hero brands with the benefits of a global leader (across Product, Technology, Expertise and Scale). As SC&T we shape, enable and drive the strategic change agenda within Group COO. We are trusted partners embedded across the full lifecycle of transformation to deliver the Flutter Edge. We drive E2E solutions, in collaboration with Flutter leaders by bringing to bear our collective expertise in Strategy, Strategic Programme & Portfolio Management and Business Change Management. Accountabilities & Responsibilities Provide support as a part of the programme team and collaborate with business units to surface, analyse and document requirements and processes in line with strategic objectives Responsible for requirement gathering and documentation with the business, ensuring transparency and alignment to the businesses expectations Support project management activities including planning, monitoring, and reporting Perform data analysis and generate insights to support decision-making, including reporting through with clear outcomes and metrics Collaborate across business units and delivery teams to optimally align planning with outcomes, driving incremental business value realisation Drive continuous improvement by recommending incremental improvements to the Programme and project work, including gap analysis and process improvement opportunities Skills & Capabilities Experienced in a business analyst role, preferably within Consumer, Retail, Tech, Gaming or eCommerce industries Superb communication and teaming skills High quality attention to detail Ability to elevate data analysis and reporting through visualisation, insight and storytelling Experience in project management methodologies Comfortable navigating a global organisation and collaborating with multi-functional teams Ability to coordinate and work in a fast-paced environment Problem-solving, and analytical skills A track record of successful delivery within a team Qualifications & Experience Strong / Proven abilities in project reporting and analytics Experience with process & document management tools, such as PowerBi, Jira and Excel CBAP, CCBA, CSM , MSP, or equivalent certification is a plus Experience working in a highly regulated environment Familiarity with digital / technology transformation Measure of Success Within the COO Strategy Change & Transformation function , success will be determined by: Project Delivery: Supporting the delivery of end-to-end solutions by starting transformations well, implementing well and optimising beyond delivery. Achieving key results on time and within budget while maintaining high quality and compliance standards Team Development: Support the development of the wider Strategic Change & Transformation function, growing our collective capability, capacity and sense of team Elevating Transformation across Flutter: An approach for uplifting and innovating to develop our strategic delivery capability across Flutter Operational Efficiency: Enable the demonstration of tangible improvements in operational processes and business performance as a result of project initiatives Customer Satisfaction: Building strong relationships and ensuring clear communication across teams & management Risk Management: Actively catalogue and report on business risks, ensuring minimal disruption to business operations and supporting our enterprise risk profile Change Adoption: Support the smooth implementation of new processes or systems, with high adoption rates and minimal resistance Continuous Improvement: Embedding a culture of continuous learning and best practice sharing across teams and projects About Flutter Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to use our significant scale and our challenger mentality to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our stakeholders. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet. On May 31 2024 Flutter moved its primary listing to the New York Stock Exchange. With a greater proportion of our future profits expected to be generated in the US, and given FanDuel’s #1 position in that market, we believe a US primary listing is the natural home for the Group. Benefits: Uncapped Holiday Allowance (you read that right!) Enhanced Pension Scheme (please ask for your location and we will share) Bonus Scheme Life Assurance Income protection Private healthcare (with option to add dependent) £/₤1,000 annual self-development learning fund & Access to thousands of Udemy courses Invest via the Company Share save Scheme, Discount vouchers, Volunteering days. Enhanced Parental Leave and paid time off for appointments. Reward portal eg. electric car scheme, gym membership discounts etc. Wellbeing scheme On-site Gym, Canteen and Gaming area plus many more!