Business Analyst

Business Analyst – Project Management Office (PMO) - $60/hr. Hybrid (in San Diego area) 3-month contract Purpose of the Role The Business Analyst (BA) supports project delivery across the Software Development Lifecycle (SDLC) for client. Working under the PMO, the BA bridges business needs and technical solutions—supporting research, analysis, documentation, implementation, and continuous improvement activities. The BA ensures project deliverables are data-driven, aligned with client methodologies, and support evidence-based decision-making. Key Responsibilities • Research & Requirements Analysis • Conduct in-depth research and analysis to understand business needs, emerging trends, and process inefficiencies. • Engage with client departments and technical teams to elicit, document, and validate functional and non-functional requirements. • Develop and maintain the Analysis and Design Document (ADD), business process flows, and use cases. • Apply data analysis techniques to identify gaps, dependencies, and opportunities for improvement. • Support the Planning Gate Review and Design Review activities by ensuring clarity, completeness, and traceability of requirements. • Business Process Evaluation & Optimization • Map current-state and future-state business processes to identify areas for operational and technical improvement. • Recommend solutions that align with business goals, cost constraints, and technical feasibility. • Assist project teams in developing metrics, dashboards, and reports to track performance and progress. • Implementation & Continuous Improvement • Collaborate with technical teams to ensure project implementation aligns with defined business requirements. • Support development of user manuals, training materials, and knowledge transfer documentation. • Conduct post-implementation reviews to assess solution effectiveness and identify improvement opportunities. • Participate in project retrospectives and PMO continuous improvement initiatives. • Collaboration & Communication • Act as liaison among business sponsors, developers, solution architects, and PMs to ensure shared understanding of scope and expectations. • Prepare concise research summaries, executive briefs, and data visualizations for stakeholder review. • Contribute to PMO reporting, including analysis of trends, risks, and performance indicators. Qualifications • Bachelor’s degree in Business Administration, Information Systems, Data Analytics, or related discipline. • 3–5 years’ experience as a Business Analyst in technology, consulting, or public-sector environments. • Strong analytical, problem-solving, and data interpretation skills. • Working knowledge of PMBOK/Agile frameworks, SDLC phases, and tools such as ServiceNow, Power BI, and MS Project. • Excellent written and verbal communication, facilitation, and presentation abilities. Preferred Certifications • Certified Business Analysis Professional (CBAP) or PMI-PBA. • Lean Six Sigma or data analytics certification. Performance Expectations • Deliver clear, data-driven insights that inform business decisions and project outcomes. • Maintain adherence to PMO and client SDLC standards. • Produce accurate and actionable project documentation and research deliverables. • Contribute to a culture of transparency, collaboration, and continuous improve