Business Analyst

Title: Business Analyst Location: Plano, TX/ Dallas, TX , Onsite/ Hybrid Role Overview: We are seeking an experienced Senior Business Analyst to drive business process improvements and support high-quality solution delivery within an Agile environment. This role requires strong analytical skills, stakeholder engagement, and the ability to translate business needs into clear, actionable requirements. Key Responsibilities • Lead requirements gathering workshops with stakeholders and SMEs to define and document business and technical requirements aligned with strategic goals. • Analyze current (“as-is”) processes and design improved (“to-be”) solutions, conducting gap and impact analyses to identify optimization opportunities. • Develop user personas, journey maps, and functional specifications including user stories, business rules, and data requirements. • Collaborate closely with Product Owners, developers, and solution architects to refine backlog items, support roadmap planning, and manage scope effectively. • Participate actively in Agile ceremonies (Sprint Planning, Backlog Refinement, Retrospectives) to ensure iterative delivery and continuous improvement. • Coordinate User Acceptance Testing (UAT) to validate that solutions meet business and quality standards. • Serve as the liaison between business and technical teams, ensuring clear communication and successful execution of deliverables. Required Qualifications • Proven experience working in Agile/Scrum environments delivering high-quality outcomes. • Strong understanding of SDLC and system integrations. • Proficiency in SQL and PL/SQL is a plus. • Experience with Jira and Confluence. • Familiarity with Microsoft tools for reporting and data visualization (e.g., Excel, Power BI). • Excellent analytical, problem-solving, and communication skills. • Strong attention to detail with a commitment to exceptional delivery standards. Preferred Qualifications • Experience in the automobile industry. • Background in business process management and cloud technologies. • Relevant certifications such as: • Certified Business Analysis Professional (CBAP) • PMI Agile Certified Practitioner (PMI-ACP) • Certified ScrumMaster (CSM