Business Analyst

Business Analyst W2 Contract Salary Range: $93,600 - $114,400 per year Location: Fort Mill, SC - Hybrid Role Job Summary: You will serve as a functional expert in Supply Chain System, specifically Warehouse Management System. You will work closely with the business stakeholders to identify system needs, provides guidance and influence throughout the process from concept to implementation. You will document requirements and assume responsibility for obtaining sign-off from customer and business partners on moderate to highly complex projects. Duties and Responsibilities: • Performing business analysis activities, working with key users, and continually improving business processes • Performing interviews, workshops, and surveys to gather detailed requirements from business users and stakeholders • Highlighting/identifying gaps in existing functionality and reviewing requirements with stakeholders. • Collaborating on project efforts in the support of existing systems, processes, services, and/or in the execution of new projects, including: • Capturing Business User Stories and Requirements • Developing models such as process flow diagrams, data flow diagrams, and wireframes to illustrate requirements and solutions • Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience. • Creating detailed Functional Designs for technical counterparts • Creating and executing test plans, including capturing and working through solutions to defects • Participating in systems and integration testing (SIT), and user acceptance testing (UAT) to ensure that the delivered solution meets the defined requirements and business needs • Developing user documentation for newly created processes and system enhancements • Using logic and methods to solve difficult problems with effective solutions Requirements and Qualifications: • Graduate degree in information systems, computer science, or a related technical discipline, or equivalent work experience • 7+ years of experience supporting IT systems, processes, or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment • Strong analytical, problem-solving, and root cause analysis skills • Understanding of application development, software development lifecycle concepts • Good written and verbal communication skills are crucial for working with all stakeholders (i.e., Use Case and User Story Development) • Preferred experience with Agile and Waterfall approaches • Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required) • Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries • Proficient in creating process flow charts/diagrams using MS Visio or other diagram/visualization tools Desired Skills and Experience Business Analysis, Supply Chain Systems, Warehouse Management Systems (WMS), Requirements Gathering, Stakeholder Management, Process Improvement, User Interviews, Workshop Facilitation, Gap Analysis, User Stories, Business Requirements Documentation, Process Flow Diagrams, Data Flow Diagrams, Wireframing, Functional Design, System Testing, Integration Testing (SIT), User Acceptance Testing (UAT), Test Planning, Defect Management, User Documentation, Problem Solving, Root Cause Analysis, SDLC, Agile Methodology, Waterfall Methodology, Jira, QTest, Confluence, Bitbucket, Jenkins, CI/CD Tools, Oracle Database, Toad, SQL Developer, PL/SQL, Microsoft Visio, Process Mapping, IT Systems Support, Technical Communication, Requirements Sign-off, Project Collaboration, System Analysis, Business Process Modeling Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at www.baysidesolutions.com.