Business Analyst

Job Title: Business Analyst Duration: 11/19/2025 to 11/18/2026 (Potential to extend) Location: Atlanta Georgia USA 30354 Pay rate: $26.00 - $28.85/hr JOB SUMMARY Description: • Schedule/Shift: Hybrid work schedule; Monday, Tuesday and Wednesday in office week 1. Tuesday and Wednesday week 2. • Must have great administrative skills and the ability to create reports • Preferred candidate has an analytical background and is a pro with Excel • Attention to detail, learning multiple platforms, ability to aggregate information across platforms • Quantitative background to track CPO data across platforms • Ability to turn raw data sets into a data visualization Position overview This position is responsible for supporting the Retail Development Pre-Owned Business Department with the processing of Approved Warranty (PAW) products including, but not limited to, Certified Pre-Owned Warranties. The role is tasked with the review, and continued development, of standard operating procedures regarding PAW product offerings. This includes optimizing daily/weekly/monthly reporting, sales analysis, and dealer communication. The role will also be responsible for our Approved Certified Pre-Owned Compliance (CPO) Audits, ensuring the integrity of the CPO program. Paragraph / summary describing the position Roles & responsibilities Primary responsibilities: • Serve as the liaison between and Dealer Network for inquiries. • Analyze data sets to extract insights and trends that contribute to informed decision-making. • Identify patterns and correlations to support business objectives. • Process CPO+1 Cancellations. • Create Approved Warranty sales analysis reports. • Perform CPO compliance audit(s) and reporting • Create process maps and workflow diagrams to illustrate current and proposed processes. • Maintain comprehensive operational documentation for the department. • Assist in the development and communication of Approved warranty processes and procedures. • Seek to further automate reporting and record keeping. • Provide recommendations for business process optimization. • Assess potential risks and develop mitigation strategies. • Research, address, and respond to CPO & Approved Warranty system tickets. Qualifications • Bachelor’s degree in Business, Economics, Finance, Information Technology, Statistics or equivalent. Experience: • 1-3 years of experience in Business Analysis. • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools such as MicroStrategy, Tableau, or PowerBI. Skills: • Commitment to excellence -- quality driven. • Detail oriented analytical skills with a high degree of accuracy. • Experience with Business Intelligence tools. • Strong communication skills – both written and verbal. • Ability to interact with all levels of the organization in a team environment. • Knowledge of industry-specific regulations and compliance standards. Competencies: • Proven experience as a Business Analyst in a corporate environment. • Strong analytical and problem-solving skills. • Excellent written and verbal communication skills. • Familiarity with project management methodologies. • Proficiency in data analysis tools and techniques. • Knowledge of business process modeling and documentation. Schedule/Shift: Hybrid work schedule; Monday, Tuesday and Wednesday in office week 1. Tuesday and Wednesday week 2. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status