Business Analyst

Business Analyst – eCommerce (Shopify & Integrations) We are hiring an experienced Business Analyst to lead end‑to‑end requirements across Shopify and integration projects for retail and eCommerce clients. The role • Own end‑to‑end business requirements for Shopify and related integration solutions. • Run scope and requirements workshops, maintain a clear, prioritised backlog. • Produce BRDs, user stories and acceptance criteria with full traceability through delivery. • Perform process mapping and gap analysis, providing clear, actionable recommendations. • Work closely with technical teams on solution and integration design. Experience required • 6+ years delivering large‑scale eCommerce and digital transformation projects for large/enterprise clients. • Strong experience with at least one enterprise eCommerce platform (e.g. Shopify Plus, Salesforce Commerce Cloud, Adobe Commerce, SAP Hybris). • Good understanding of core eCommerce customer journeys and operations across merchandising, content, marketing, customer service and back‑office order/returns/payment flows. • Hands‑on experience with integration platforms (e.g. Patchworks, Celigo) and ecosystems such as OMS, PIM, CRM, CDP, CMS, ERP, WMS and finance tools (NetSuite, Xero, Sage, Salesforce). • Comfortable working in Scrum/Agile delivery teams. Salary: £50,000-70,000 base salary DOE Location: Remote If this is of interest, please apply here and we will follow up with suitable applicants to discuss the role.