Business Intelligence Analyst

Job Summary Our client is seeking a Business Intelligence Analyst to join their team! This position is located in Chicago, Illinois. Duties • Support and enhance the account matching and mapping process, ensuring accuracy, consistency, and continuous improvement • Develop, refine, and maintain reports and dashboards that track key performance metrics and enable data-driven decision-making • Analyze large and complex datasets across systems • Collaborate with business partners to understand data requirements and deliver high-quality analytical support • Communicate insights and recommendations clearly and effectively to stakeholders at all levels • Identify and implement process improvements to increase operational efficiency and accuracy across workflows • Investigate and resolve data or operational issues in a timely and thorough manner • Translate complex technical concepts into easy-to-understand explanations for both technical and non-technical audiences Desired Skills/Experience: • Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field • 4+ years of experience as a Business Analyst (or similar role), with a strong focus on analytics and problem-solving • Demonstrated ability to work with cross-functional teams, gather requirements, and translate business needs into data-driven insights • Strong communication skills with the ability to explain technical concepts to non-technical audiences • Strong data analysis expertise using Google Sheets and Microsoft Excel: advanced formulas, data manipulation, and problem-solving • Proficiency in writing and executing SQL queries for data extraction and analysis • Solid understanding of core IT concepts, including databases, security, networking, and basic programming principles • Understanding of general business processes across Sales, Marketing, Service, and Support Benefits: • Medical, Dental, & Vision Insurance Plans • Employee-Owned Profit Sharing (ESOP) • 401K offered The approximate pay range for this position is between $42.00 and $60.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.