Business Intelligence Analyst (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies. We are seeking a Business Intelligence Analyst on a contract basis to help support our Customer's business needs. This role is 100% remote. Responsibilities • Build, maintain, and enhance dashboards and reports using BI tools to track key performance indicators • Partner with cross-functional stakeholders to translate business needs into data-driven insights • Analyze trends, performance drivers, and changes to support operational and strategic decisions • Clean, manipulate, and validate data from multiple sources to ensure accuracy and consistency • Work with warehouse management and transportation management system data to support logistics and supply chain reporting • Define and standardize metrics to ensure alignment across teams • Communicate insights through clear visualizations, summaries, and presentations • Take ownership of analytics work and continuously improve data quality, tools, and processes Skills And Qualifications • 3 to 6 years of experience in business intelligence, analytics, or related roles • Strong SQL skills with experience handling large and complex datasets • Hands-on experience building KPI dashboards and reports using BI tools such as Sigma, Mode, or similar platforms • Strong analytical and problem-solving abilities with high attention to detail • Experience with data manipulation and transformation • Ability to collaborate effectively in fast-paced, cross-functional environments • Comfort working in ambiguous situations and iterating based on feedback Preferred • Experience working with supply chain, logistics, or operational systems such as WMS or TMS • Experience with marketplace, operations, or fulfillment analytics • Familiarity with data warehousing concepts and modern analytics stacks • Experience analyzing time-series data and operational performance trends • Interest in advanced analytics, experimentation, or forecasting We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications. Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.