Business Intelligence Analyst

Seeking a senior PowerBI Dashboard Developer with DAX, Power Query, data modeling) to support a Customer Experience (CX) Analytics team. You'll be working with Adobe and Google web Analytic datasets, creating dashboards for our client, a global SaaS firm located downtown SF (right across from a BART stop). Seeking 5+ years experience as a PowerBI super user preferably with strong stakeholder communications. Client qualifications are below - if you meet their qualifications and are interested, please apply ASAP with your resume as this role will stop accepting candidates in about 48 hours. Not allowed: 3rd party agency candidates, C2C, 1099, or sponsorship • 📆 9-month contract through 07/31/2026 • 🌎 Hybrid/downtown San Francisco role (prefer local SF candidates); PST working hours (9am-5pm) • 💲 $69.00/hour W2 • ❤ Capstone contributes $250/month towards your medical premium when you participate in our employer plan (many Blue Shield/Kaiser plans to select from). Dental plans and a Roth IRA are available. Sick/PTO is earned depending on your locale. We’re looking for an experienced and detail-oriented analyst to work closely with Product Managers, UX Researchers, and cross-functional partners leveraging your expertise in Power BI, SQL, and web analytics to design and deliver high-quality dashboards, reporting solutions, and insights that enable data-driven decision making. You will understand and translate business needs into scalable data solutions, ensuring business stakeholders can act on clear, accurate, and actionable insights. This is a Hybrid role based in downtown San Francisco. Minimum Qualifications: • Bachelor’s degree in a quantitative field (e.g., Data Analytics, Economics, Statistics, Computer Science, Mathematics, or related). • 5+ years of experience in data analytics, business intelligence, or reporting roles. • Proven expertise in Power BI (including DAX, Power Query, and data modeling). • Proficiency in SQL for querying, joining, and validating large datasets. • Strong communication skills with the ability to translate complex data into business-friendly insights. • Demonstrated ability to work cross-functionally and manage stakeholder expectations. • Experience with web analytics platforms (e.g., Adobe Analytics, Google Analytics). \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Responsibilities: • Partner with business stakeholders to understand reporting needs, translate them into technical requirements, and deliver scalable solutions. • Build, maintain, and optimize Power BI dashboards and reports to track KPIs, monitor performance, and surface insights across the digital customer lifecycle. • Perform deep-dive analyses on customer behavior and business performance, identifying trends, anomalies, and opportunities for improvement. • Ensure data integrity and reliability by working with data engineering and IT teams on data pipelines, new data system integrations, and validation processes. • Act as a subject matter expert in Power BI, providing guidance, training, and support to business teams. • Communicate insights effectively through data storytelling, presentations, and visualizations that influence strategy and operations. • Build and manage relationships with cross-functional stakeholders, including senior leaders, to align on priorities, timelines, and deliverables. • Support ongoing automation of reporting processes to improve efficiency and scalability. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Preferred Requirements: • Knowledge of ETL processes and automated reporting pipelines. • Familiarity with data governance, security, and quality best practices. • Experience leveraging AI tools to improve efficiency and problem-solving. • Strong ability to tell data-driven stories that influence decision-making. • Prior experience collaborating with UX/UI designers, product managers, or researchers. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ What We’re Looking For: • A data-driven problem solver who is curious, detail-oriented, and passionate about uncovering insights. • Someone who can bridge the gap between business and technical teams—understanding business needs while designing technically sound solutions. • A proactive communicator who can simplify complex concepts and build trust with stakeholders.