Business Intelligence Analyst

Business Intelligence Analyst (Contract) We are seeking a Business Intelligence Analyst to support marketing and product teams by delivering data-driven insights that improve customer retention, engagement, and long-term growth. This role will partner closely with stakeholders across the organization to analyze customer behavior, measure business performance, and inform strategic decision-making. Key Responsibilities • Partner with marketing, product, and business stakeholders to deliver actionable insights and recommendations. • Build and maintain dashboards, reports, and scorecards using SQL, Excel, Tableau, and other analytics tools. • Analyze customer engagement and retention trends to identify growth opportunities. • Evaluate the performance of marketing campaigns, product initiatives, and customer lifecycle programs. • Design and analyze A/B tests, translating results into clear recommendations. • Develop and manage competitive intelligence assets, including dashboards, presentations, and datasets. • Present findings to leadership and support strategic planning efforts. • Work with large-scale datasets to develop scalable reporting and analytics solutions. Qualifications • Bachelor's degree in Business, Analytics, Computer Science, Statistics, Mathematics, Engineering, or a related field. • 2+ years of experience in business intelligence, analytics, data science, or a related analytical role. • Strong SQL skills. • Experience with data visualization tools such as Tableau. • Knowledge of A/B testing, statistical analysis, and experimentation methodologies. • Strong communication skills with the ability to translate complex data into business insights. Preferred Qualifications • Master's degree in a related field. • 3+ years of relevant experience. • Experience supporting subscription-based businesses, growth marketing, customer retention, or engagement analytics. • Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. • Experience building scalable reporting frameworks and data pipelines. Ideal Candidate We're looking for someone who is naturally curious, highly analytical, and passionate about using data to solve business problems. The ideal candidate enjoys working cross-functionally, communicating insights to non-technical audiences, and turning complex data into clear recommendations that drive action.