Business Intelligence Engineer

Role: BI Engineer Location: Remote - some travel once per month - PAID BY CLIENT Contract on W2 BI Engineer: Work hand in hand with data engineer Tableau analytics, dashboards and reporting - P1/P2 incident resolution 5050 admin and dashboard and report management - will work with SQL datastage and SAS and business objects 200 dashboards, and 250 workbooks Key Responsibilities • Lead the design, development, and governance of enterprise Tableau dashboards and workbooks, including the overall lifecycle management of dashboards and Tableau workbooks • Define and enforce Tableau development standards, naming conventions, performance optimization practices, and reusable template frameworks • Architect scalable data source connections, published data sources, and extract strategies to ensure reliability and performance in the AWS-hosted environment • Conduct peer code and design reviews, ensuring quality and consistency across the development team • Evaluate and drive adoption of new Tableau features (e.g., Tableau Pulse, dynamic parameters, Einstein analytics integration) aligned to roadmap • Own L2/L3 support escalations for complex Tableau incidents including performance degradation, data discrepancies, and environment issues • Lead larger enhancement delivery end-to-end from requirements through deployment, managing scope, timeline, and stakeholder expectations • Drive reduction of high-volume manual work (dataset refreshes, extract modifications, report distribution) through automation and self-service enablement • Maintain and improve the ServiceNow backlog, ensuring accurate classification, prioritization, and throughput reporting • Proactively communicate backlog status, delivery timelines, and capacity constraints to stakeholders and leadership • Support CSAT measurement and improvement by owning stakeholder satisfaction within the Tableau delivery domain • Mentor and coach junior/mid-level BI Engineers, conducting knowledge transfer sessions and supporting skills growth • Maintain comprehensive documentation including runbooks, design standards, onboarding guides, and operational playbooks • Lead workload rationalization efforts — identifying dashboards and workbooks that are candidates for consolidation, retirement, or self-service migration Required Qualifications • Minimum Degree Required: Bachelor’s Degree in Engineering, Statistics, Mathematics, Computer Science, Data Science, Economics, or a related quantitative field • 6-12 years of enterprise Tableau development experience, including complex calculated fields, LOD expressions, table calculations, and set actions • Advanced SQL proficiency (IBM DB2 and/or SQL Server strongly preferred) for data modeling, performance tuning, and custom queries • Experience managing Tableau Server or Tableau Cloud administration — including permissions, extract schedules, subscriptions, and site management • Strong understanding of data modeling principles, star/snowflake schemas, and enterprise data warehouse concepts • Proven ability to lead stakeholder engagements, gather requirements, and deliver analytics solutions in regulated environments • Experience operating within ITSM frameworks (ServiceNow or equivalent) for intake, prioritization, and delivery tracking • Excellent communication and presentation skills, with the ability to translate technical concepts for non- technical audiences Preferred Qualifications • Healthcare analytics experience supporting health plan (PHP), delivery system (PDS/PMG), clinical quality, or population health domains • Hands-on experience in AWS-hosted analytics environments, including Redshift, S3-based data lakes, or AWS Glue integration with Tableau • Tableau Certified Data Analyst or Tableau Certified Architect / Server Administrator certification • Familiarity with BusinessObjects (BoBJ), SAS, or IBM DataStage as part of a broader enterprise analytics