Business Process Reengineering Specialist

• • Must be currently living in Michigan, within 2 hours of Lansing. Interviews are in-person. • • • • Contract to Hire opportunity! Must be US Citizen or Green Card holder • • This is a contract with a great organization. As a contractor for Smith Johnson, you are eligible for medical, dental, life, disability. Smith Johnson pays for 70% of your medical and dental and 100% of life and disability. The contract is also eligible for PTO/holiday accrued monthly. You are also eligible for a 3% retirement matching plan. Smith Johnson believes in taking care of our contractors. About the Role We’re hiring a Business Process Reengineering Specialist — also known as a Business Process Analyst, Business Systems Analyst, or Process Improvement Consultant — to join a high-impact IT project in Lansing, MI. In this role, you will: • Lead business requirements gathering for a major Agile IT initiative. • Analyze and improve business processes, workflows, and systems. • Create training materials and coach Business Analysts, Quality Assurance testers, and Subject Matter Experts. • Work in Azure DevOps to manage backlogs, user stories, and project artifacts. Key Responsibilities • Facilitate requirement-gathering workshops with business and technical stakeholders. • Translate business needs into clear, testable user stories and acceptance criteria. • Map and document as-is and to-be processes, data flows, and system interactions. • Maintain and prioritize the Azure DevOps backlog in collaboration with the Product Owner. • Develop and deliver training content, templates, and reference guides. • Partner with UI/UX designers, developers, DBAs, QA testers, and PMO staff to ensure shared understanding of scope and requirements. • Support Build vs. Buy decisions and contribute to data governance discussions. Required Skills & Experience • 5+ years in business process analysis, business systems analysis, or process reengineering. • 5+ years in Business Analyst SME roles with Quality Assurance knowledge. • Hands-on experience in Azure DevOps (epics, features, user stories, backlog management). • Strong understanding of Agile project delivery. • Background in training, coaching, or mentoring teams. • Excellent communication skills with technical and non-technical audiences. • Proficiency with Figma, Visio, or similar process modeling tools. Preferred Skills • Continuous improvement / Lean Six Sigma background. • Enterprise data governance knowledge. • Change management experience in IT transformation projects.