Brillio
Callminer Speech Analytics Expert
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Callminer Speech Analytics Expert, offering a full-time, on-site position in the U.S. for over 6 months at a competitive pay rate. Key skills include Callminer expertise, data analysis, quality assurance, and dashboard development. A relevant Bachelor's degree is required.
🌎 - Country
United States
💱 - Currency
$ USD
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💰 - Day rate
Unknown
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🗓️ - Date
February 5, 2026
🕒 - Duration
More than 6 months
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🏝️ - Location
On-site
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📄 - Contract
Unknown
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🔒 - Security
Unknown
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📍 - Location detailed
United States
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🧠 - Skills detailed
#Quality Assurance #Compliance #AI (Artificial Intelligence) #Data Engineering #"ETL (Extract #Transform #Load)" #Computer Science #Data Analysis #ADaM (Analysis Data Model) #Visualization
Role description
Company Description
Brillio is a rapidly-growing digital technology services company focused on helping Fortune 1000 organizations accelerate their AI-driven enterprise transformation. Utilizing the Agentic Data and Application Management (ADAM) platform, Brillio specializes in business-led transformation, customer experience, AI and data engineering, digital engineering, and infrastructure engineering. With over 6,000 skilled professionals and 14 delivery locations globally, Brillio delivers impactful, measurable outcomes by combining deep industry expertise with state-of-the-art technologies. The company's mission is to transform businesses through innovation, ensuring client success and operational excellence.
Role Description
This is a full-time, on-site role for a Callminer Speech Analytics Expert located in the United States. The role involves utilizing Callminer speech analytics tools to analyze call center data, identify patterns, and derive actionable insights. Responsibilities include configuring and optimizing the Callminer platform, developing speech analytics strategies, creating dashboards for reporting, and collaborating closely with cross-functional teams to enhance customer experience and operational performance. Candidates will ensure compliance and evaluate calls for quality and improvement opportunities.
Qualifications
• Experience with Callminer speech analytics tools, including configuring and optimizing its functionality
• Strong data analysis skills, including the ability to identify patterns, trends, and actionable insights from call center data
• Knowledge of quality assurance processes and strategies in contact center operations
• Capability in developing dashboards, reports, and utilizing data visualization tools effectively
• Excellent analytical thinking, communication, and collaboration skills
• Experience in contact center operations or customer experience analytics is preferred
• Bachelor’s degree in a relevant field such as Data Analytics, Computer Science, or Business
• Experience using other speech analytics platforms is a plus
Company Description
Brillio is a rapidly-growing digital technology services company focused on helping Fortune 1000 organizations accelerate their AI-driven enterprise transformation. Utilizing the Agentic Data and Application Management (ADAM) platform, Brillio specializes in business-led transformation, customer experience, AI and data engineering, digital engineering, and infrastructure engineering. With over 6,000 skilled professionals and 14 delivery locations globally, Brillio delivers impactful, measurable outcomes by combining deep industry expertise with state-of-the-art technologies. The company's mission is to transform businesses through innovation, ensuring client success and operational excellence.
Role Description
This is a full-time, on-site role for a Callminer Speech Analytics Expert located in the United States. The role involves utilizing Callminer speech analytics tools to analyze call center data, identify patterns, and derive actionable insights. Responsibilities include configuring and optimizing the Callminer platform, developing speech analytics strategies, creating dashboards for reporting, and collaborating closely with cross-functional teams to enhance customer experience and operational performance. Candidates will ensure compliance and evaluate calls for quality and improvement opportunities.
Qualifications
• Experience with Callminer speech analytics tools, including configuring and optimizing its functionality
• Strong data analysis skills, including the ability to identify patterns, trends, and actionable insights from call center data
• Knowledge of quality assurance processes and strategies in contact center operations
• Capability in developing dashboards, reports, and utilizing data visualization tools effectively
• Excellent analytical thinking, communication, and collaboration skills
• Experience in contact center operations or customer experience analytics is preferred
• Bachelor’s degree in a relevant field such as Data Analytics, Computer Science, or Business
• Experience using other speech analytics platforms is a plus
