A leading technology solutions provider dedicated to helping businesses thrive in the digital era. They specialize in cloud services, providing innovative solutions to enhance productivity, security, and efficiency. The company is currently seeking a talented and motivated Cloud Support Engineer to join the remote team. The company is looking for a skilled Cloud Support Engineer with expertise in scripting and coding in Java, as well as hands-on experience with Azure cloud services. The ideal candidate will have a strong background in troubleshooting cloud infrastructure, providing excellent customer support, and collaborating with cross-functional teams. Experience with Terraform is a significant plus. This role offers the opportunity to work remotely, providing top-notch support to our clients and contributing to the success of our cloud solutions. Responsibilities • Provide technical support to clients, addressing their cloud-related inquiries, issues, and incidents. • Collaborate with customers to understand their cloud architecture, troubleshoot problems, and offer effective solutions. • Develop and maintain scripts and code in Java to automate repetitive tasks and enhance system performance. • Utilize Azure services to design, implement, and manage cloud-based solutions tailored to meet clients' specific needs. • Assist in the deployment, configuration, and management of cloud resources, ensuring optimal performance and security. • Work closely with cross-functional teams to resolve complex technical issues and improve cloud services. • Stay updated with the latest industry trends, technologies, and best practices related to cloud computing, Azure, and Terraform. • Document support processes, troubleshooting steps, and solutions to create a knowledge base for internal and external use. Qualifications • Bachelor's degree in Computer Science, Information Technology, or related field. • Proven experience in scripting and coding, specifically in Java, for automation and system integration. • Solid understanding of Azure cloud services, including but not limited to Azure Virtual Machines, Azure Storage, Azure Networking, and Azure Security. • Experience with Terraform for infrastructure as code (IaC) deployment is a significant advantage. • Strong problem-solving skills and the ability to analyze complex technical issues. • Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders. • Self-motivated and able to work independently, while also collaborating effectively within a remote team environment. • Azure certifications (e.g., Azure Administrator, Azure Developer) are a plus. Benefits • Competitive salary and performance-based incentives. • Comprehensive benefits package, including health, dental, and retirement plans. • Professional development opportunities and support for certifications. • Flexible remote work options to promote work-life balance. • Collaborative and inclusive company culture that values innovation and teamwork. Posted By: Jackie Baker