Terms of Employment • W2 Contract-to-Hire, 6 months • This is primarily remote opportunity. Candidate needs to come onsite once/twice per month. Overview Our client is seeking a Sr. Analyst with extensive experience in Conversational AI analysis, research, documentation, and use case development. Responsibilities • Conduct in-depth analysis of conversational AI systems and technologies to identify opportunities for improvement and innovation. • Perform comprehensive research to stay updated on the latest trends, tools, and best practices in conversational AI. • Develop detailed documentation, including requirements, specifications, and user guides, to support the development and implementation of conversational AI solutions. • Collaborate with cross-functional teams, including developers, designers, and product managers, to define and develop Use Cases for conversational AI applications. • Analyze user interactions and feedback to refine and optimize conversational AI systems. • Create and maintain project plans, timelines, and status reports to ensure timely delivery of projects. • Provide insights and recommendations based on data analysis to drive strategic decision-making. Required Skills & Experience • Bachelor's degree in Business, Information Technology, Computer Science or related field. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. • 5 years progressive experience in business analysis, systems analysis, testing or other analytical experience. • Extensive experience in business analysis, specifically within the realm of conversational AI. • Proficiency in creating detailed documentation and Use Cases. • Natural Language Processing Knowledge. • Data Analysis and Interpretation. • Demonstrated ability to deliver high quality, effective deliverables on-time and be a significant contributor to the development of cost-effective solutions. • Proven understanding of business analysis core competencies. • Excellent analytical and problem-solving skills. • Strong communication and interpersonal skills, with the ability to work effectively in a team environment. • Strong research skills with the ability to synthesize complex information into clear and actionable insights. • Familiarity with AI technologies, natural language processing (NLP). • Experience with project management tools and methodologies.