CoPilot Adoption Engineer

Copilot Adoption Engineer/Architect Copilot Enablement, Global Banking Organisation 6 month contract, London based, 5 days per week on site Up to £750 per day inside IR35 Working for a global banking organisation within messaging and collaboration, the role has a strong focus on Microsoft Copilot enablement and governance, ensuring AI-driven productivity tools are deployed securely, responsibly, and at scale. Key Responsibilities: • Lead the technical enablement of Microsoft Copilot, including readiness assessments, data access controls, licencing considerations, and service configuration. • Partner with Security, Compliance, and Data teams to ensure Copilot is deployed in line with regulatory risk, and responsible AI requirements. • Monitor Copilot usage, performance, and adoption, making recommendations to optimise value while manage risk. • Serve as a technical authority for Microsoft 365 messaging and collaboration services, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Microsoft Copilot. • Lead the design, configuration, and deployment of complex Microsoft 365 solutions. • Define and maintain technical standards, patterns, and documentation. • Enable and govern Microsoft Copilot, ensuring compliance with security, privacy, and responsible AI practices. • Act as a Tier-3/4 escalation point for complex incidents, providing troubleshooting, root cause analysis, and post-incident reviews. • Collaborate with cross-functional teams, share knowledge, and maintain high technical standards across the organisation. Experience & Skills Required: Essential: • Hands-on technical experience with Microsoft Copilot enablement at scale in a corporate environment • 5–10+ years in enterprise IT infrastructure, messaging, or collaboration roles. • Proven experience in Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, and Intune. • Strong technical authority in large-scale messaging and collaboration environments. • Advanced PowerShell scripting, Azure AD, Conditional Access, and identity federation experience. • Experience in regulated environments, with a strong focus on security, compliance, and governance. Desirable: • Copilot certification - AB-900 Copilot and Agent Administration Fundamentals • Experience in financial services or other regulated industries. • Exposure to hybrid or legacy messaging environments and platform modernisation program • mes. • Knowledge of Exchange Online Protection, Microsoft Defender for Office 365, email security gateways, and Microsoft Purview. • Experience with Intune / Endpoint Manager and Zero Trust security architectures.