Customer Insights Analyst

Now Hiring: Customer Insights Analyst – Major Utility (On‑Site) On‑Site | Monday–Friday (40 hrs/week) (IN OFFICE ROLE) 2‑Year Contract | $35/hr Healthcare/401K (at 90 days) W2 Role (no C2C Options) A major utility company is seeking a sharp, ambitious Customer Insights Analyst to join our team. This role is ideal for an early‑career professional with strong analytical skills who wants to learn the utility industry and support customer‑focused insights and decision‑making. If you're curious, data‑driven, and ready to grow, this is an excellent opportunity. What You’ll Do • Analyze customer, market, and operational data to generate meaningful insights • Support reporting, dashboards, and visualizations using analytics tools • Participate in market research, forecasting, and competitive analysis • Communicate insights clearly to cross‑functional teams and leadership • Work with internal stakeholders to understand customer needs and data challenges • Identify trends, patterns, and opportunities through structured analysis • Develop strong industry knowledge while maintaining a customer‑centered approach What We’re Looking For • Bachelor’s or Master’s degree in Market Research, Management, Mathematics, Engineering, or a related field • 1–5 years of analytical experience • Proficiency in Microsoft Office Suite • Proficiency in MS PowerBI and Databases • Strong ability to interpret data and communicate insights clearly • Highly ambitious, sharp, and eager to learn the utility business • Excellent organizational, communication, and problem‑solving skills Why This Role Stands Out • Direct involvement in insights that support key utility operations • Hands‑on experience in data analysis, reporting, and customer insights • Opportunity to grow into more advanced analytics or customer strategy roles • Collaborative, on‑site environment within a major utility provider