Are you passionate about data, technology, and making a real-world impact for animals? AWIP (Animal Welfare Investigations Project) is on a mission to ensure that all animals are protected from organised crime. As we scale our fundraising campaigns and recurring supporter base, we’re looking for a part-time Data & CRM Officer to transform the way we manage supporter data and drive income growth. We are scaling rapidly — building our membership base, global reach, and digital fundraising channels — and we’re investing in the infrastructure to support that growth. As part of this journey, we are launching a major CRM transformation project to unify our supporter data, power our fundraising, and deepen relationships with our global supporter community. You’ll work closely with our Marketing & Communications (MarrComm) team to deliver clean, actionable data for emergency appeals, regular giving campaigns, petitions, and legacy fundraising. Your work will directly help fund frontline rescue operations around the world. About The Role: We are seeking a highly motivated part-time Data & CRM Officer to lead the implementation and ongoing development of our new Salesforce CRM and to integrate it with our full digital stack using tools like Zapier. You will play a crucial role in enabling our small Marketing & Communications (MarrComm) team to access accurate, actionable data for our emergency appeals, recurring giving campaigns, petitions, and legacy engagement. This is a rare opportunity to build systems from the ground up that will directly support real-world rescues, investigations, and sustainable income generation for animals in need. Key Details: • Contract type: 6-month fixed-term (with strong potential to become permanent, subject to KPIs) • Start date: September 2025 • Location: Remote (Must be UK-based) • Working hours: 16 hours per week (100% flexible schedule; some occasional overtime may be required to meet KPIs with strong potential to become full-time) • Salary: £13,957 per annum (pro rata), based on a full-time equivalent of £30,500 (35 hours per week) Key Responsibilities • Lead the implementation of Salesforce CRM and ensure smooth migration from legacy systems • Build and manage data automations using Zapier or similar no-code automation platforms, connecting platforms such as MailerLite, FundraiseUp, Meta Lead Ads, and Stripe • Ensure all supporter data is accurate, deduplicated, well-tagged, and GDPR-compliant • Create and maintain segmentation and logic to support targeted campaigns and supporter journeys • Collaborate with the MarrComm team to deliver campaign-ready data for fundraising and advocacy • Develop dashboards and reporting tools for real-time performance insights • Document workflows and integrations to ensure long-term sustainability of systems • Proactively identify opportunities to improve donor retention, upgrade journeys, and LTV through smarter data use Essential Skills & Experience • Strong experience working with CRM systems in the non-profit or charity sector • Hands-on experience with Zapier and third-party platform integrations • Direct experience with Salesforce (or another comparable CRM such as Dynamics or Raiser’s Edge) • Understanding of data hygiene, supporter segmentation, consent management, and GDPR compliance • Ability to work independently and manage multiple technical tasks simultaneously • Confidence in working with both technical and non-technical colleagues • Excellent attention to detail and data accuracy Desirable • Experience with MailerLite, FundraiseUp, or similar email marketing and donation platforms • Familiarity with other automation platforms (e.g. Power Automate, Make/Integromat) • Experience creating fundraising journeys (e.g. welcome series, upgrade campaigns, reactivation flows) • Prior experience supporting legacy fundraising or donor segmentation • A vegan or vegetarian lifestyle and alignment with cruelty-free principles (desirable but not essential) • Experience working remotely and independently within a small, agile team