Data & Operations Assistant

hackajob is collaborating with Next Ltd to connect them with exceptional professionals for this role. NEXT Wholly Owned Brands… At NEXT Wholly Owned Brands, we’re a collective of London-based fashion and lifestyle brands. From our beginnings with Lipsy in 1998, to becoming part of the UK’s largest fashion retailer, NEXT, in 2008 we’ve evolved into a group of bold, design-led brands, each with its unique identity. In 2020, NEXT Plc and Victoria’s Secret were delighted to enter into a joint venture, trading the iconic brand in stores and online with the UK. Following this, in 2021 we entered into a joint venture with GAP, relaunching the much-loved brand in the UK via online and stores across the UK. At the heart of our business is a passionate team driven by creativity, innovation, and a shared ambition to deliver exceptional results. We foster a culture where individuality is celebrated, curiosity is encouraged, and challenging the status quo is part of how we grow. Please note this role is a 12 Month Fixed Term Contract Role Purpose The Data & Operations Assistant partners closely with the Business & Data Analysts to ensure the effective management of product data, reporting and system processes within a fast-paced retail environment. This role will help to shape smarter processes and solve cross-functional challenges that drive efficiency and business success. The role includes using Microsoft SQL Server, Microsoft PowerBI, Databricks and Microsoft SQL Server Reporting Services to extract insights, support cross-functional communication, and grow into a subject matter expert in our internal systems. Role Responsibilities Product Data & System Management • Support the end-to-end setup of new brand systems set up as part of a fast-moving, high-impact project • Manage the product exclusion summary within the Next Product System (NPS), conducting weekly checks of item exclusions on the GB website • Oversee requests and issues from wider functions within Asana, ensuring a timely resolution and clear ownership of issues • Supporting Business and Data Analysts with price promotions for multiple partners, ensuring accurate setup and timely execution • Act as a subject matter expert for relevant systems, ensuring best practices are followed and providing guidance to product teams • Manage system structure maintenance across departments Data Management & Reporting • Support the development of SQL and Databricks datasets and reports for internal team processes and wider business analysis • Contribute to reporting and operational tasks using Power BI • Build, maintain, and manage Microsoft SQL Server Reporting Services reports Process Improvement & Documentation • Maintain and update the Reporting & Operations dates and deadlines in Asana to provide visibility of key milestones • Communicate key dates, process updates, and operational changes clearly across the business • Liaise with stakeholders within NEXT, providing business context and informed decision-making to optimise system support and enhancements • Proactively seeking process improvements with the support of the Business & Data Analysts Technical Requirements • Proactive, forward-thinking approach with the confidence to challenge existing processes constructively • Strong analytical and problem-solving capabilities to understand functionality and identify improvements • Excellent time management and prioritisation skills • Strong interpersonal skills with the ability to build effective working relationships • Clear and professional written and verbal communication skills • Comfortable working in a fast-paced, high-pressure environment Desirable Skills • Familiarity with Microsoft SQL Server and basic SQL querying • Exposure to Power BI or other data visualisation/reporting tools • Experience with SQL Server Reporting Services (SSRS) is beneficial • Comfortable using Microsoft Excel and Google Workspace