Defect Triage and Analysis Specialist (IAT Engineer)

Defect Triage and Analysis Specialist 12+ month contract Plano, TX (ONSITE) An IAT Engineer in this context is a defect triage and analysis specialist within the automotive infotainment ecosystem. They act as a bridge between evaluation teams, product owners, and development teams to ensure that reported issues are quickly understood, categorized, and routed for resolution. Key Responsibilities • Defect Triage & Analysis: Perform first-level analysis of reported defects to distinguish between environmental/setup issues, in-vehicle infotainment (IVI) vs. server-side problems, and assign them to the correct teams (HU, Server, Tier1, Tier2). • Dashboard Monitoring: Continuously track the defect dashboard, organize and drive triage calls, and follow up to ensure issues are resolved promptly. • Collaboration: Work closely with Product Owners (POs), evaluators, and developers to clarify defect details and track progress. • Reporting: Create dashboards and reports to communicate defect status and trends to management and stakeholders. Core Skills & Knowledge • Automotive Infotainment Expertise: Hands-on experience with embedded software development (C/C++/Linux) and knowledge of in-vehicle infotainment systems. • Tools: Proficient with JIRA, Confluence, log analysis tools, and familiar with DLT logs and DLT-Viewer. • System Understanding: Strong grasp of system architecture concepts—software design, sequence diagrams, APIs, HTTP error codes. • Technical Proficiency: Comfortable with Linux commands/utilities and basic Python scripting for automation. • Methodologies: Experienced with Agile/Scrum processes and requirements analysis. Personal Attributes • Analytical thinker with the ability to “think on their feet” and quickly isolate root causes. • Organized and detail-oriented to manage multiple defect streams simultaneously. • Effective communicator who can coordinate across distributed teams. • Eager to learn and adaptable to evolving automotive infotainment technologies. Preferred Experience (Not mandatory) • Real-time embedded software design, development, and debugging. • Advanced knowledge of reading and filtering DLT logs for deeper diagnostics. Estimated Min Rate: $56.00 Estimated Max Rate: $80.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) • Health Savings Account (HSA) (for employees working 20+ hours per week) • Life & Disability Insurance (for employees working 20+ hours per week) • MetLife Voluntary Benefits • Employee Assistance Program (EAP) • 401K Retirement Savings Plan • Direct Deposit & weekly epayroll • Referral Bonus Programs • Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.