Job Description video Onsite – Greenwood Village, CO (4 days per week onsite) Local Key Responsibilities: Provide Tier 1 and Tier 2 support, including managing incoming customer tickets and resolving AWS system incidents (approx. 25%) Design, build, and manage automated deployment pipelines using Terraform and Python Improve infrastructure performance, reliability, and observability by applying SRE principles (approx. 50%) Monitor AWS environments and develop automated solutions for incident response and system health Analyze AWS usage and implement cost optimization strategies to reduce spend (approx. 25%) Support provisioning and de-provisioning of cloud resources in accordance with best practices Maintain technical documentation, SOPs, and operational runbooks Required Skills & Experience: Hands-on AWS infrastructure experience, particularly with EC2 and core services Proficiency in Python scripting for automation and operational tooling Experience with Terraform for Infrastructure as Code (IaC) Solid understanding of monitoring and observability within AWS Experience with AWS resource provisioning, maintenance, and cost management Strong analytical and troubleshooting skills related to production systems Nice to Have: Familiarity with site reliability engineering (SRE) practices and culture Experience designing scalable, resilient cloud architectures Exposure to AWS native tools for logging, alerting, and compliance (e.g., CloudWatch, Config, GuardDuty) Knowledge of DevOps pipelines, CI/CD processes, and Git-based workflows