DevOps Support Engineer

Job Title: DevOps Support Engineer Duration: 12-18 months Location: Plano, TX (Hybrid 3 days onsite per week) Pay Scale: $55-60/hr W2 (Cannot subcontract or C2C) Job Description: Matlen Silver is actively recruiting a Linux/DevOps Support Engineer consultant that will support our client's regulatory risk production environment and provide real time application deployment and CI/CD support across U.S. markets. This role requires someone who can work in a high pressure banking production environment and assimilate information from multiple sources quickly. The role requires a good problem solver, and someone who can adhere to strict procedures and guidelines which include incident, service request and change management. The Production Support Engineer will perform the following job functions: • Provide in-depth analysis of platform, system errors and performance issues • Perform application deployment, migrations, and upgrades • Ownership of problem root cause analysis and remediation • Chronic issue investigation for critical application issues • Lead proactive monitoring review and implementation • Works with engineering, development, and infrastructure teams to implement server or application changes, fixes, upgrades and remediation • Proactive application stability analysis - investigate performance concerns, error analysis, improve maintenance processes, automation, and resolution of open issues • Vendor escalation for production issues • Coordinate and perform disaster recovery exercises for supported applications • On call support for platform incidents, production releases, migrations, or upgrades Desired Skills • In-depth experience supporting/administering enterprise level SDLC tools. This includes experience in Application Lifecycle Management and CI/CD tools such as Cloudbees, Jenkins, Ansible, Xebia XLR or SonarQube. • Experience with application and infrastructure monitoring tools such as AppDynamics, Splunk, Tivoli, Sitescope, or Introscope. • 5+ years production systems, infrastructure, and application support • 5+ years working with Enterprise Linux (RHEL) • Experience with Linux Shell scripting • Familiarity with version control tools such as Bitbucket, TFS , GIT strongly preferred. • Experience supporting Cloud hosted environments, virtual servers, high availability platforms and clustering • Knowledge of infrastructure components such as SAN, NAS, DNS, Load balancing, etc. About Matlen Silver Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600