Duck Creek Billing SME

Hi Greetings from Compunnel Staffing!!! Duck Creek Billing SME Troy, MI (Hybrid)/ Remote - Open for Canada Location Contract Must Have: Billing, Cloud, Agile methodology, CI/CD, DevOps, Collections, Configuration, Design Specifications, Integration, Invoicing, Support, Technical Documentation, Duck Creek Required Skills and Experience: • Minimum 9 years of experience in the insurance industry, with hands-on expertise in Duck Creek Billing. • Strong understanding of Duck Creek configuration, architecture, and integration. • Experience with Duck Creek Author, Transact, and DataHub/Insights is an advantage. • Proven knowledge of premium billing, agency billing, payment plans, commissions, and other key billing functions. • Experience integrating Duck Creek Billing with policy, claims, finance, and third-party systems. • Familiarity with cloud-based deployments, particularly Duck Creek OnDemand. • Excellent analytical, problem-solving, and communication skills. • Duck Creek Billing certifications preferred. Key Responsibilities: • Act as the primary SME for the Duck Creek Billing system across implementation, support, and enhancement initiatives. • Lead configuration and development of core billing functionalities, including invoicing, payments, collections, refunds, write-offs, commissions, and disbursements. • Collaborate with business analysts, development, QA, and stakeholder teams to define, design, and deliver scalable technical solutions. • Analyze existing billing processes and recommend system improvements aligned with Duck Creek capabilities. • Troubleshoot complex issues and provide long-term support and maintenance of the billing platform. • Develop and maintain detailed technical documentation, design specifications, and support materials. • Guide internal teams and provide knowledge transfer on Duck Creek Billing features and best practices. Preferred Qualifications: • Experience working in Agile delivery environments. • Exposure to DevOps tools and CI/CD pipelines. Educational background: • Bachelor’s degree in computer science, Information Technology, or a related field.