Dynamics 365 Administrator/Developer

Job Title: Dynamics 365 Finance & Operations (D365 F&O) Administrator/Developer Location: Onsite – Chattanooga, TN Employment Type: Contract-to-Hire (6 months) Position Summary The Dynamics 365 Finance & Operations (D365 F&O) Administrator/Developer plays a critical role within the IT Applications team by managing configuration, maintenance, and support of the Microsoft Dynamics 365 F&O ecosystem. This position will directly support the enterprise through go-live and post-go-live stabilization, requiring a versatile, “jack-of-all-trades” skill set across administration, configuration, troubleshooting, and light development. The role collaborates closely with Application Development, BI/Data teams, and third-party integration partners to maintain system stability, ensure accurate data flow, and deliver reliable business operations. Key Responsibilities System Administration & Configuration • Manage, configure, and support all D365 F&O environments (Production, UAT, SIT, Gold). • Perform configuration changes including system setup, module parameters, workflows, forms, and business rules. • Support light development or enhancements aligned with business requirements. • Collaborate cross-functionally to support integrations and development efforts. Security, Compliance & Governance • Define, maintain, and audit security roles, permissions, and user provisioning. • Maintain segregation of duties (SoD) compliance and support internal audit processes. • Manage entity-level access controls and maintain security documentation. Data Management • Support data migration, validation, and ongoing data quality efforts. • Partner with BI and functional teams to ensure consistent and accurate data across systems. • Troubleshoot data issues across integrated platforms. Monitoring, Support & Troubleshooting • Monitor system performance, proactively identifying instability or risks. • Act as a primary point of contact for issue resolution, troubleshooting, and incident management. • Work closely with functional users, IT teams, vendors, and project leaders to resolve issues. • Provide essential support during go-live and post-go-live stabilization. Documentation & Reporting • Maintain accurate configuration documentation, security role mappings, and process flows. • Support reporting requirements and prepare functional/technical documentation. • Provide clear and consistent updates to IT leadership and project stakeholders. Required Skills & Qualifications • 3+ years of hands-on administration or configuration experience with Microsoft Dynamics 365 F&O. • Strong understanding of D365 security, workflows, business rules, and environment management. • Familiarity with Azure DevOps for tracking work items and coordinating deployments. • Strong functional and technical troubleshooting abilities. • Ability to work effectively with IT teams, business users, integration partners, and vendors. • Excellent verbal, written, and documentation skills. • Ability to work onsite at least 3 out of 5 days per week (5 days preferred during critical phases). • Must work onsite at 400 Birmingham Hwy, Chattanooga, TN 37419. Preferred Qualifications • Microsoft Certified: Dynamics 365 F&O Apps Administrator Associate. • Experience with Power Automate or other workflow automation tools. • Experience supporting third-party integrations (API, EDI, middleware, etc.). • Background in logistics, 3PL, transportation, or distribution environments. • Experience collaborating with BI/data teams. Contract-to-Hire Details • 6-month contract-to-hire engagement. • Highly collaborative, onsite-focused role supporting go-live and stabilization efforts.