EVP & CCO

Apply Description JOB SUMMARY The Executive Vice President & Chief Commercial Officer (EVP & CCO) is responsible for leading, developing, and executing all aeronautical and non-aeronautical revenue-generating and business development activities for the Tulsa Airports Improvement Trust (TAIT). This role provides executive leadership for air service development; marketing, communications, and public relations; strategic brand development and customer engagement; concessions and contract programs; and airport real estate and business development. KEY ATTRIBUTES The EVP & CCO must be an energetic, innovative, and results-driven leader with demonstrated success in revenue development, strategic execution, and people leadership. This individual serves as a senior advocate and brand ambassador for TAIT, bringing strong negotiation skills, sound judgment, and the ability to influence across organizational, governmental, military, and private-sector environments. Requirements Executive Leadership and Governance • Serve as a member of the senior leadership team and contribute to organization-wide planning, budgeting, and decision-making. • Keep the CEO informed of critical issues, risks, and opportunities affecting commercial performance. • Develop and oversee the division’s annual operating budget and provide input into capital improvement programs and major maintenance operating expenses planning. • Establish benchmarks to measure team and program performance. • Prepare and deliver presentations and reports to the Board of Trustees and other internal and external stakeholders. • Act within delegated authority to ensure TAIT policies, objectives, and governance principles are consistently applied. • Be responsive to airport emergencies and situations that may involve loss of human life or property; support public safety and operational response to emergencies; utilize National Incident Management System (NIMS) protocols and procedures; coordinate and/or participate in after-action emergency de-briefing with appropriate departments and stakeholders. Commercial Strategy and Revenue Development • Develop and implement strategies to grow and diversify aeronautical and non-aeronautical revenues in support of TAIT’s Strategic Plan and Annual Business Plan. • Establish realistic yet aggressive performance metrics for real estate, marketing, concessions, and air service development functions; track progress and evaluate results. • Produce sustainable, diversified revenue streams through innovation, experimentation, and continuous improvement while maintaining compliance with public trust and FAA requirements. • Identify and evaluate opportunities for non-traditional funding sources, including public-private partnerships, where appropriate. Air Service Development • Directly plan, implement, and oversee all air service development activities. • Develop and execute an annual air service development strategic work plan. • Perform and coordinate ongoing market analysis to support air service retention and expansion, including evaluation of fares, schedules, capacity, and airline network trends. • Develop and maintain productive relationships with incumbent and prospective airline network planners. • Function as a liaison among airline partners, the CEO, Board, and key community stakeholders. • Manage air service incentive policies and consultant relationships, as applicable, ensuring regulatory compliance. Real Estate, Concessions, and Contracts • Direct airport real estate leasing, property management, and business development activities in alignment with the Airport Layout Plan and military coordination requirements. • Oversee concessions, contracts, and lease negotiations, ensuring sound financial performance and adherence to procurement and public accountability standards. • Collaborate with legal counsel, economic developers, and real estate professionals on complex commercial transactions and development projects. Marketing, Communications, and Customer Engagement • Provide executive oversight of marketing, communications, and public relations strategies that advance TAIT’s brand and strategic objectives. • Ensure marketing and communications efforts remain on brand, within budget, and aligned with air service and revenue goals. • Foster cooperative marketing initiatives with airlines, tourism organizations, chambers of commerce, and economic development partners. • Oversee customer engagement strategies and programs designed to enhance passenger, tenant, and community experience. Qualifications Education & Experience • Bachelor’s degree in Business Administration, Aviation Management, Marketing, Strategic Communications, Public Administration, Finance, or a related field required. • Master’s degree in a related field preferred. • Minimum of ten (10) years of professional experience in air service development, business development, airport commercial management, or a closely related field. • Minimum of five (5) years of management experience, including responsibility for budgets, team leadership, and complex programs or projects. • Experience in the public sector, airport, or regulated environment is strongly preferred. • Accredited Airport Executive (A.A.E.), U.S. Airport Professional (U.S.A.P.), or International Airport Professional (IAP) certification preferred. Knowledge, Skills, And Abilities • Ability to lead and develop teams in a collaborative, performance-oriented culture. • Working knowledge of FAA regulations, public procurement principles, and airport commercial best practices. • Ability to manage multiple complex projects and competing priorities simultaneously. • Ability to read, interpret, and synthesize detailed financial, technical, and regulatory information. • Strong written, verbal, and presentation skills for diverse audiences, including boards and public officials. • Demonstrated ability to analyze, interpret, and visualize data from primary and secondary sources. • Proven negotiation skills and experience drafting and administering complex commercial agreements. • Ability to build and sustain effective working relationships with leadership, employees, consultants, legal counsel, public officials, military stakeholders, and community partners. • Strong strategic, analytical, and critical-thinking skills. • Advanced proficiency in Microsoft Office, particularly Excel; working knowledge of data analytics and visualization tools such as Tableau or Power BI. Physical Requirements • Ability to perform work primarily in an office environment with occasional walking, standing, bending, and lifting up to 25 pounds. • Adequate vision, hearing, and speech to perform essential job functions safely and effectively, including operation of a motor vehicle. • Ability and willingness to travel up to 25% of work time. Licenses, Certifications, And Other Requirements • Possession of a valid Oklahoma Class “D” Driver’s License. • Ability to pass FBI fingerprint-based criminal history checks and all required pre-employment screenings. • Ability to obtain and maintain required airport security credentials, including a SIDA badge. • Availability to respond to after-hours emergencies and irregular airport operations. This class specification should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible. If you require a reasonable accommodation to complete any part of the application or hiring process, please contact Human Resources at (918) 838-5019 or amandabryson@flytulsa.com.