Gen AI Tools Engineer

Job Title :Gen AI Tools Engineer Location: Sanjose CA Job Type: Contract About the Role We are looking for a hands-on IT GenAI Tools Engineer to own the deployment, configuration, and end-user support of our AI-assisted development and productivity toolchain. You will be the internal expert and go-to resource for vibe coding tools — helping engineers, and business users get maximum value from AI pair-programming and agentic workflow platforms. Key Responsibilities Tool Deployment & Administration • Deploy, configure, and maintain enterprise licenses for GitHub Copilot, Cursor, Claude Code, Cowork, and Microsoft 365 Copilot across the organization. • Manage seat provisioning, policy configurations, SSO/SAML integrations, and access controls for all GenAI tools. • Coordinate with IT security to enforce data loss prevention (DLP) policies, code snippet exclusions, and compliance guardrails within each platform. Enablement & Adoption • Design and deliver onboarding programs, live demos, and self-service guides for developers, power users, and business teams. • Build and maintain an internal knowledge base of prompting best practices, tool-specific workflows, and use case playbooks. • Track adoption metrics (active users, feature utilization, time-to-value) and report to leadership monthly. Integration & Automation • Integrate AI tools with existing developer toolchains — GitHub Enterprise, VS Code, JetBrains IDEs, Azure DevOps, Jira, and Microsoft Teams. • Set up Claude Code/Cowork agents and MCP connectors to automate internal workflows (document generation, ticket triage, code review, etc.). • Work with M365 Copilot extensibility (Copilot Studio, plugins, Graph connectors) to surface enterprise data in AI responses. Support & Troubleshooting • Serve as Tier 2/3 support for GenAI tooling issues — diagnosing authentication failures, IDE plugin conflicts, API connectivity, and performance degradation. • Monitor tool health via admin dashboards and vendor portals; coordinate with vendor support on escalations. • Evaluate and test new tool updates, model upgrades, and beta features before broad rollout. Security & Compliance • Ensure all AI tools meet company data governance standards — particularly around code not leaving the enterprise boundary. • Maintain audit logs for AI tool usage and assist in quarterly compliance reviews. • Stay current on Anthropic, GitHub, Microsoft, and Cursor policy changes that affect enterprise deployments. Required Qualifications • 3–5 years in IT engineering, developer tooling, or enterprise software administration. • Hands-on experience with at least 3 of the 5tools: GitHub Copilot, Claude Code, Cowork (Anthropic), Cursor, Microsoft 365 Copilot. • Solid understanding of IDE ecosystems (VS Code, JetBrains) and developer workflows. • Familiarity with SSO, OAuth, SCIM provisioning, and enterprise identity platforms (Okta, Entra ID / Azure AD). • Experience with REST APIs, webhooks, and light scripting (Python or JavaScript) for automation and integrations. • Strong communication skills — able to explain AI concepts to both technical engineers and non-technical business users. Preferred Qualifications • Experience managing GitHub Enterprise or Azure DevOps at an org level. • Exposure to LLM prompt engineering, RAG patterns, or MCP (Model Context Protocol) server setup. • Microsoft 365 Copilot admin experience — including Copilot Studio and Graph connector configuration. • Familiarity with enterprise security standards (SOC 2, ISO 27001) as they apply to SaaS AI tools. • Prior experience rolling out tools to 500+ users in a regulated or enterprise environment.