Genesys Developer-2

Job Type: Contract Job Category: IT Job Title: Genesys Developer Location: Newark, NJ - onsite Employment Type: Contract Job Summary We are seeking an experienced Genesys Developer to design, develop, customize, and support contact center solutions using the Genesys platform. The ideal candidate will have strong hands-on experience with Genesys Cloud or Genesys Engage, along with solid integration, scripting, and troubleshooting skills to deliver high-quality customer engagement solutions. Required Skills & Qualifications Strong experience with Genesys Cloud CX or Genesys Engage Hands-on experience with: Genesys Architect / Composer IVR and call routing strategies Outbound and inbound call flows Proficiency in Java, JavaScript, or similar scripting languages Experience with REST APIs, web services, and integrations Good understanding of SIP, VoIP, and contact center technologies Experience with SQL / databases Strong debugging, analytical, and problem-solving skills Excellent communication and collaboration skills Preferred Qualifications Genesys certifications (GCP, GCE, or equivalent) Experience with Omnichannel solutions (chat, email, messaging, social) Knowledge of cloud platforms (AWS, Azure, GCP) Experience with DevOps tools, CI/CD pipelines Prior experience in large-scale enterprise contact centers Required Skills CLOUD DEVELOPER SQL APPLICATION DEVELOPER