Hardware QA Technician

Title: Quality Assurance Tester II Location: 384 Northyards Blvd., Atlanta, GA 30313 Duration: 18 months Pay rate: $40.44/ hr. • Laptop will be provided • Onsite- 5 days a week • Traveling will be required to metro Atlanta. 25% monthly (expenses are reimbursed) (3+ YEARS OF EXPERIENCE); Software Quality Assurance Field Technician Minimum Qualifications: • Computer Science degree or equivalent engineering degree with three years of industry experience • Excellent knowledge of software development lifecycle, testing methodologies, and testing tools • Ability to triage problems, prioritize accordingly, and propose resolutions • Ability to work independently, raise issues and take corrective action • Detail oriented, analytical, and creative thinker with passion for quality processes • Fluent in software QA metrics, operations, and statistics • Strong interpersonal communication skills Highly Preferred Qualifications: • Field-experience troubleshooting issues and communicating with clients and customers • Ability to design and execute issue reproduction scenarios • Strong working knowledge of Linux, shell scripting, and unix command line tools • Strong working knowledge of Java and, at least, one other software language • Ability to use backend communication protocols such as APIs and web services • Knowledge of version control systems such as GIT or similar tools • Experience working in a mixed software and hardware environment Responsibilities: As a Software QA Field Technician you will work closely with Coca-Cola customers, software development teams, hardware teams, and product owners to investigate and triage issues in the field, reproduce issues in a lab environment, identify defect patterns, and document testing results all to maintain the highest quality of the Freestyle fleet of dispensers • Partner with customers and operations teams to analyze and evaluate field issues • Analyze logs and stack traces to assist development resources in defect debugging • Work closely with software and hardware development teams to identify root cause of field defects • Provide support on software release testing to understand new dispenser features and functionality • Provide support for innovation projects and engineering prototypes • Grow to be a subject matter expert of the software and dispenser functionality