HCBS Quality Specialist

Date: May 1, 2026 Location: AUSTIN, TX Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: HCBS Quality SpecialistJob Title: Program Management Spec IIAgency: Health & Human Services CommDepartment: Quality OversightPosting Number: 16557Closing Date: 05/15/2026Posting Audience: Internal and ExternalOccupational Category: Community and Social ServicesSalary Range: $6,377.50 - $8,581.66Pay Frequency: Monthly Salary Group: TEXAS-B-26Shift: Day Additional Shift Telework: Eligible for TeleworkTravel: Up to 5%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 2611,8058,8060,8848,16KX,32EX,611X,612X,63A,63AX,641X,712X,SEI16 Brief Job Description The Texas Health and Human Services Commission (HHSC) Medicaid and CHIP Services (MCS) division is seeking a highly qualified candidate to fill the position of Project Management Specialist II. The Project Management Specialist II reports to the Manager of the Quality Reporting Unit and works within the Quality Data Analytics and Reporting Department, leading special projects that support Home and Community-Based Services (HCBS) quality goals. The Program Management Specialist II supports complex Medicaid and long-term services and supports programs by coordinating quality related program activities, monitoring performance, and supporting compliance with the Centers for Medicare and Medicaid Services (CMS) reporting requirements. This role works closely with internal teams and external partners to evaluate program outcomes, identify improvement opportunities, and support required reporting. The position operates with moderate independence and judgment and plays a key role in ensuring program effectiveness, accountability, and continuous improvement. MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS’s mission by using data-driven evidence-based approaches to hold Medicaid and CHIP MCOs accountable, ensure access to high-quality care, and drive quality-based innovation. The ideal candidate thrives in an environment that emphasizes teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy. Essential Job Functions (30%) Oversee quarterly and annual performance data collection and reporting for 1915(c) Medicaid waivers and other long-term care programs for individuals with disabilities. Key duties include preparing accurate and timely reports for internal review and CMS submission, maintaining program documentation and tracking tools, and ensuring consistent monitoring of performance measures, timelines, and deliverables. (30%) Support implementation of CMS-2442-F reporting requirements for Medicaid access. Main responsibilities are adapting to updated data collection, coordinating with CMS for guidance, and informing internal stakeholders about changes. (15%) Facilitate the coordination of program activities among internal divisions, policy and program staff, data providers, and external stakeholders to ensure efficient program operations and comprehensive reporting. (10%) Create data dashboards to spot risks, gaps, and trends, suggest solutions, and improve program effectiveness and compliance by monitoring data. (10%) Implement and track quality improvement for assigned programs. (5%) Performs related work as assigned. Knowledge, Skills, Abilities (KSAs) • Knowledge of: • Relevant state and federal laws and regulations relevant to the administration of Medicaid waiver programs, HCBS, or long-term services and supports. • Program compliance monitoring and reporting. • Healthcare quality measurement and quality improvement methods and techniques. • Project/program management theories and practices. Skill In • Conducting data searches and evaluating large amounts of data. • Operating data visualization software to communicate compliance summaries and corresponding recommendations. • Preparing and presenting concise and accurate reports for staff and leadership and. • Microsoft 365 applications, including Word, Visio, Excel, PowerPoint, Outlook, OneDrive, Power BI, and Teams. • Analyzing state and federal policies. • Project management. • Leading teams. • Creative problem solving. Ability To • Identify problems, evaluate alternatives, and implement effective solutions. • Maintain effective working relationships and communicate effectively with other teams, departments, and stakeholders. • Work independently under minimal supervision and exercise sound judgment. • Communicate effectively, both verbally and in writing. • Analyze data using approved analysis and visualization tools. • Oversee and/or supervise the work of others. • Develop productive and collaborative relationships with colleagues. Registrations, Licensure Requirements, Or Certifications N/A Initial Screening Criteria Graduation from an accredited four-year college or university. At least five years of experience with Medicaid, long-term services and supports programs, or health and human services programs required. At least two years of health care quality measurement experience required. Experience analyzing data, tracking program performance, or evaluating program outcomes required. Additional Information Experience preparing reports for federal submission preferred. This position is eligible for a hybrid telework schedule, and staff are required to work in the Austin state office in accordance with division guidance. Telework availability is subject to agency policy and is not guaranteed. Changes or discontinuation to Medicaid Access Rule requirements on the federal level may have an impact on the ongoing availability of this position. State of Texas employees participate in outstanding benefits: • Excellent health benefits, • Lifetime monthly retirement annuity, and Generous time off benefits. Additional benefits of joining the MCS Office of Quality and Program Improvement include: • Leadership commitment to invest in and foster your professional growth or knowledge of the Texas Medicaid program and your career advancement. • Having a profound impact on the lives of thousands of Medicaid clients that depend on Medicaid services throughout Texas. • Being on the ground level of healthcare quality implementation, including the opportunity to work closely with stakeholders such as federal partners, providers, advocates, managed care organizations, and other healthcare contractors. • Being part of a team at the forefront of interpreting, implementing, and developing quality initiatives that have a statewide impact. • The opportunity to learn and engage with multiple domains of the healthcare delivery system, including managed care, fee-for-service, federal/state Medicaid partnerships and other activities related to the administration of the Medicaid program. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, And Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Nearest Major Market: Austin