Hybrid - Remote with Occasional In-person Working Sessions

Location: Hybrid - Remote with occasional in-person working sessions (local candidates preferred) Employment Type: Full-time Contract Start Date: Immediate Company Overview Radost Solutions is a growing consulting firm based in Portland, Oregon, specializing in innovative solutions for complex business challenges within the healthcare industry. We are dedicated to delivering exceptional service and expertise to our clients, connecting qualified professionals with meaningful opportunities in healthcare technology and clinical settings. Learn more about us at radost.us About the Client Our client is seeking an experienced IT Resource Manager Consultant to provide strategic oversight of human capital allocation across their healthcare IT organization. This hybrid role is primarily remote with occasional in-person working sessions for key stakeholder meetings and planning activities. Position Summary We're looking for a strategic IT Resource Manager to balance Supply vs. Demand of technical talent across a complex healthcare IT environment. You'll ensure technical staff are assigned to the highest-priority initiatives while maintaining critical hospital systems, managing utilization rates, and identifying skill gaps. This role requires expertise in workforce planning, capacity modeling, and the unique demands of 24/7 healthcare IT operations including Epic implementations, HL7 integrations, and clinical application support. Important: This role is not open to C2C or C2H arrangements and is only available to candidates legally authorized to work in the United States. Key ResponsibilitiesStrategic Resource Planning & Allocation Manage strategic allocation of human capital across IT organization, balancing Run (operations) and Build (projects) workloads Partner with IT managers to assign staff to projects and initiatives based on skills, availability, and strategic priorities Develop capacity vs. capability models to ensure access to specialized skills (Epic-certified analysts, HL7 integration specialists, clinical application experts) Monitor staff utilization rates and burn rates to prevent over-allocation and minimize risk of errors in critical hospital systems Demand & Pipeline Management Maintain comprehensive Demand Forecast database tracking upcoming projects, maintenance requirements, and IT resourcing needs Work with IT leads to determine labor and capital requirements for incoming requests Conduct ongoing pipeline analysis to anticipate resource constraints and talent gaps Develop resource modeling frameworks to support strategic planning and budget forecasting Prioritization & Intake Management Partner with PMO to lead intake process for IT requests and initiatives Implement prioritization frameworks scoring requests based on patient safety, regulatory compliance, ROI, and strategic alignment Facilitate decision-making on competing priorities and resource trade-offs Communicate resource constraints and allocation decisions to stakeholders Workforce Analytics & Planning Track and visualize team utilization metrics to identify over-leveraged teams and available bench capacity Conduct skill gap mapping to identify training needs for emerging technologies and evolving healthcare IT landscape Partner with HR and IT leadership on workforce development initiatives Provide data-driven insights on workforce trends, capacity planning, and optimization opportunities Stakeholder Collaboration Serve as strategic partner to IT leadership on resource planning and organizational capacity Collaborate with PMO, IT managers, and department leaders on project staffing and timeline feasibility Communicate resource allocation decisions and rationale across IT organization Support change management efforts related to resource optimization initiatives Required QualificationsEducation Bachelor's degree required Experience Minimum 5 years of experience in IT Resource Management, Workforce Planning, or Project Management Office (PMO) roles Demonstrated understanding of healthcare IT environment including on-call requirements and 24/7 operational demands Experience with specialized clinical application skill sets (Epic, HL7 integration, clinical systems support) Proven track record managing resource allocation in complex, multi-project IT environments Technical Skills Expertise in Project Portfolio Management (PPM) software such as ServiceNow, Workfront, or Smartsheet for tracking labor hours and resource allocations Advanced data analysis and visualization capabilities to illustrate utilization trends and capacity constraints Proficiency with resource management methodologies and capacity planning frameworks Strong Excel/data modeling skills for workforce analytics and forecasting Healthcare IT Knowledge Understanding of hospital IT operational model including Run vs. Build workload balance Familiarity with healthcare IT roles and specialized certifications (Epic, HL7, MEDITECH, etc.) Knowledge of healthcare IT project lifecycle and clinical application implementation processes Awareness of regulatory requirements and patient safety implications of IT resource decisions Professional Skills Strategic thinking with ability to balance competing priorities and organizational constraints Exceptional analytical and problem-solving capabilities Strong communication skills with ability to influence stakeholders at all levels Data-driven decision-making approach with focus on metrics and outcomes Ability to work independently while collaborating across teams Professional demeanor for executive-level interactions Preferred Qualifications PMP, PMI-SP, or other project management certification Experience with Epic implementations or healthcare IT transformation initiatives Familiarity with ITIL frameworks and IT service management principles Background in healthcare operations or clinical workflow optimization Experience implementing resource management tools or optimization programs Six Sigma, Lean, or other process improvement certifications Work Environment Hybrid position: primarily remote with occasional in-person working sessions (local candidates strongly preferred) Healthcare IT environment requiring understanding of 24/7 operational demands Collaborative setting working with IT leadership, PMO, HR, and technical teams Standard business hours with flexibility for strategic planning sessions and stakeholder meetings Benefits Competitive hourly compensation 401(k) retirement plan Health insurance stipend Paid Time Off Paid Holidays Application Requirements Qualified candidates must: Be legally authorized to work in the United States Have reliable high-speed internet and professional home office setup Be available for occasional in-person working sessions (local candidates preferred) Provide examples of resource management frameworks or tools implemented during interview process Radost Solutions is an equal opportunity employer, welcoming diversity and inclusivity in our workforce. We do not engage in discrimination based on any personal attributes. Job Type: Full-time Contract Work Location: Hybrid (Remote with occasional in-person sessions) Pay: From $55.00 per hour Expected hours: 40.0 per week Benefits: 401(k) matching Health insurance Paid time off Application Question(s): 1. Which Project Portfolio Management (PPM) tools have you used for resource management and capacity planning? ServiceNowWorkfrontSmartsheetMicrosoft ProjectPlanviewClarity PPMOther (please specify)None of the above Have you managed IT resource allocation specifically in a healthcare environment? Yes, in a hospital or health systemYes, in a healthcare IT consulting firmYes, in another healthcare settingNo, but I have healthcare industry knowledgeNo healthcare experience Are you able to attend occasional in-person working sessions as needed for this hybrid role? Yes, I am local to the areaYes, I am willing to travel to the areaNo, I require fully remote workI need more information about frequency Have you worked with any of the following methodologies or certifications? PMP (Project Management Professional)PMI-SP (Scheduling Professional)ITIL (IT Service Management)Six Sigma or LeanAgile/Scrum methodologiesNone of the above Do you have a minimum 5 years of experience in IT Resource Management, Workforce Planning, or Project Management Office (PMO) roles Education: Bachelor's (Preferred) Work Location: Hybrid remote in Boston, MA 02111