Information Technology Business Analyst

Job Responsibilities: • Collaborate with business stakeholders to gather, document, and analyze requirements for IT systems and applications. • Translate business needs into detailed functional and technical specifications, process flows, and use cases. • Work with technical teams to design, test, and implement solutions that align with business objectives. • Support end-to-end project lifecycle including requirements, solution design, testing (UAT), performance testing, integration testing, and deployment. • Develop and maintain system documentation including BRDs, FRDs, workflow diagrams, and data dictionaries. • Perform gap analysis, impact analysis, and feasibility studies for proposed system enhancements. • Partner with QA teams to orchestrate the testing process including design of test cases and validation to ensure delivered solutions meet requirements. • Facilitate workshops, stakeholder meetings, and requirement review sessions. • Ensure compliance with IT standards, security, and governance policies. • Act as a liaison between business units, IT development teams, and external 3rd party software and integration vendors. Essential Skills: • Strong understanding of SDLC, Agile, and Waterfall methodologies. • Experience in working in fast paced, Agile environment, working closely with IT Product Owner, Business Product Manager, IT Project Manager. • Experience writing detailed business/functional/technical requirements and user stories. • Proficiency with SQL for data querying, analysis, and validation. • Experience working with APIs, integrations, and system interfaces. • Knowledge of enterprise applications (ERP, CRM, web applications, or custom-built platforms on-prem or cloud). • Strong analytical and problem-solving skills. • Excellent communication skills (verbal, written, and presentation). Desirable Skills • Experience with Cloud platforms like Azure and GCP. • Exposure to data visualization/BI tools like Power BI and Tableau. • Experience with Microsoft Project and Azure DevOps. • Domain knowledge in energy, utilities, oil, gas or financial services is a plus. Education/Experience: • Bachelor's degree in computer science, Information Technology, Business, or related field. • 5+ years of experience as a Business Analyst in IT or software development projects.