Infrastructure Tier 2 Engineer
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for an Infrastructure Tier 2 Engineer on a contract basis, remote, for more than 6 months. Key skills include Azure monitoring, incident response, and proficiency in ServiceNow. Familiarity with Epic implementations and IaC documentation is required. Pay rate is "unknown."
🌎 - Country
United States
💱 - Currency
$ USD
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💰 - Day rate
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🗓️ - Date discovered
August 21, 2025
🕒 - Project duration
More than 6 months
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🏝️ - Location type
Remote
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📄 - Contract type
Unknown
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🔒 - Security clearance
Unknown
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📍 - Location detailed
United States
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🧠 - Skills detailed
#Documentation #Azure #Splunk #Storage #Scala #Monitoring #GIT #Alation #Cloud #Infrastructure as Code (IaC) #Dynatrace
Role description
Role: Infrastructure Tier 2 Engineer
Location: Remote
Duration: Contract
Job Description:
Primary Monitoring & Incident Response
• Provide 24×7 monitoring of Azure infrastructure (compute, network, storage) using tools such as Azure Monitor, Splunk, DynaTrace, and custom dashboards.
• Respond to alerts and triage P1/P2 escalations via ServiceNow war rooms, performing initial diagnosis and remediation where possible.
• Incident / Change / Exception process adherence.
Capacity & Availability Management
• Identify scaling opportunities with virtual machines or service as required and identify zone redundancy patterns for performance.
• Keep track of capacity forecasts and proactively identify performance bottlenecks.
SKILL SET & STAFFING CONSIDERATIONS
• Comfortable reading and troubleshooting logs/metrics (Splunk, DynaTrace, Azure Monitor).
• Familiar with Azure Backup services, basic restore procedures, and file share permissions.
• Proficiency in ticketing systems (ServiceNow), collaborating with other technical teams for escalations.
• Sufficient knowledge to follow runbooks and standard operating procedures (SOPs).
• Documentation of standard operating procedures and IaC changes should be continuously updated in a central repository (e.g., Git repos).
• Familiarity with Epic implementations (on-prem / cloud)
Role: Infrastructure Tier 2 Engineer
Location: Remote
Duration: Contract
Job Description:
Primary Monitoring & Incident Response
• Provide 24×7 monitoring of Azure infrastructure (compute, network, storage) using tools such as Azure Monitor, Splunk, DynaTrace, and custom dashboards.
• Respond to alerts and triage P1/P2 escalations via ServiceNow war rooms, performing initial diagnosis and remediation where possible.
• Incident / Change / Exception process adherence.
Capacity & Availability Management
• Identify scaling opportunities with virtual machines or service as required and identify zone redundancy patterns for performance.
• Keep track of capacity forecasts and proactively identify performance bottlenecks.
SKILL SET & STAFFING CONSIDERATIONS
• Comfortable reading and troubleshooting logs/metrics (Splunk, DynaTrace, Azure Monitor).
• Familiar with Azure Backup services, basic restore procedures, and file share permissions.
• Proficiency in ticketing systems (ServiceNow), collaborating with other technical teams for escalations.
• Sufficient knowledge to follow runbooks and standard operating procedures (SOPs).
• Documentation of standard operating procedures and IaC changes should be continuously updated in a central repository (e.g., Git repos).
• Familiarity with Epic implementations (on-prem / cloud)
