Insurance Business Analyst – Commercial Underwriting

Position: Insurance Business Analyst – Commercial Underwriting Location: Schaumburg, IL Duration: 6 Months Experience Level: 7+ years overall experience | 3+ years in Commercial Underwriting Job Description: We are seeking a highly motivated and detail-oriented Insurance Business Analyst with hands-on experience in Commercial Underwriting. The ideal candidate will have deep domain knowledge across commercial lines such as General Liability, Commercial Auto, Property, and Workers’ Compensation, and will serve as a critical liaison between underwriting teams, product managers, and technology stakeholders. You will play a key role in transforming underwriting processes, defining business requirements, supporting platform enhancements, and ensuring successful delivery of underwriting systems and solutions. Key Responsibilities: • Collaborate with underwriters, product teams, and operations to gather, document, and analyse underwriting requirements and pain points. • Translate business needs into functional requirements, use cases, user stories, and process flows. • Work with technology teams to support the design and implementation of underwriting systems, tools, and workflow automation. • Drive initiatives to improve underwriting efficiency, decision-making, and compliance with underwriting guidelines. • Participate in solution validation through UAT planning, test case development, and defect triage. • Support change management, training, and rollout activities for new underwriting capabilities or process updates. • Monitor industry trends and regulatory changes to ensure underwriting processes remain compliant and competitive. Required Qualifications: • 7+ years of experience as a Business Analyst in the commercial insurance industry. • 3+ years of direct experience working with or supporting commercial underwriting teams. • Strong understanding of commercial insurance products and workflows including GL, Auto, Property, Workers’ Comp, and Excess/Umbrella. • Experience with policy administration systems (e.g., Guidewire PolicyCenter, Duck Creek, or equivalent). • Proficiency in documenting business and functional requirements in Agile/Scrum environments. • Strong analytical, communication, and stakeholder management skills. Preferred Qualifications: • Experience with submission intake, appetite and eligibility, risk assessment, and referral workflows. • Familiarity with underwriting workbench platforms, rating models, and third-party data integration. • Experience supporting digital transformation or legacy modernization efforts in underwriting. • Knowledge of ISO/NCCI rules and regulatory compliance in commercial lines.