IT Business Process Mapping Consultant

Location: Remote EST Duration: 2+ month contract with potential to convert permanent Our client is seeking a Business Analyst/Process Mapping Consultant to identify inconsistencies, redundancies, and gaps created by years of combining two inherited operating models and evolving tech solutions. This consultant will map fragmented, partially merged processes into a clear, accurate current‑state view to support technology alignment and future‑state design. This resource will engage teams to surface tribal knowledge and convert it into structured, repeatable, and well‑defined process documentation. Position Description: Produce clear "as-is" process maps (e.g., BPMN/Visio/Lucidchart/Miro) and supporting documentation. Participates in team meetings and operational calls to observe real‑time workflows and understand day‑to‑day challenges. Facilitate group discussions and working sessions with SMEs to capture end-to-end workflows. Identify bottlenecks, handoffs, rework loops, and controls; propose "to-be" improvements. Create a prioritized list of optimization opportunities and quick wins. Partner with Product/Engineering/Operations to ensure recommendations are actionable Spends the majority of time with current compliance analysts to observe their day‑to‑day workflow, understand each step in the process, and document the tools and documents they rely on. Leads individual interviews to extract detailed process knowledge, clarify variations, and surface undocumented steps. Not responsible for laying out the road map, focused more on the visualization of how things work currently. Required Skills: Proven Business Analyst/Consultant experience. Experience in process automation and close collaboration with automation or workflow teams. Experience with Visio/Lucidchart/Miro (or equivalent). Business process mapping experience, preferably within financial services, large banking environments, or order‑fulfillment operations. Experience with newer process‑mapping or automation tools. (Visio, Lucidchart, or Miro). Proven experience in process mapping and workflow documentation (operations, compliance, back-office preferred). Strong facilitation skills and ability to translate messy reality into clear artifacts. Comfortable with ambiguity; can ramp quickly and drive sessions to outcomes. Familiar with continuous improvement methods (Lean/Six Sigma a plus). Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™