ITAM Business Analyst
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Title: ITAM Business Analyst
Duration:6+ months of Contract with possible extension of hire
Location: Remote
Brief Summary:
The IT Asset Management Business Analyst monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The IT Business Analyst work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The IT Business Analyst devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures
Key Responsibilities:
Key Understanding of these areas:
Conviva CMDB - Data Accuracy – Updating assets in the CMDB -Source of Truth
Conviva – CMDB Data Migration
Conviva Legal Hold Process
Conviva-Humana PCO Assets
Cascade Liaison for Decom process
Cascade Tracker
M&A Projects - Decom
M&A Projects – Asset reconciliation
IT Capital Projects Decom-Asset Reconciliation
Conviva EUT – Lost Prevention – Humana
iPads Project
Access Point Project
Security Requests
ITAM Requests
ITAM Offboarding Requests
ITAM Incident tickets
Conviva Asset removal
Asset Management Process Guide
ITAM EOL Refresh Project 2025
Windows 11 Upgrade Project
Axonius – CAASM
Conviva Workstation Shrink
Conviva Servers Shrink
Asset Track Support
Procurement follow-up for asset retrieval
Lost/Stolen devices tracker
“Expected annual pay for this role ranges from [$60,000] to [$80,000]. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.”
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Title: ITAM Business Analyst
Duration:6+ months of Contract with possible extension of hire
Location: Remote
Brief Summary:
The IT Asset Management Business Analyst monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The IT Business Analyst work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The IT Business Analyst devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures
Key Responsibilities:
Key Understanding of these areas:
Conviva CMDB - Data Accuracy – Updating assets in the CMDB -Source of Truth
Conviva – CMDB Data Migration
Conviva Legal Hold Process
Conviva-Humana PCO Assets
Cascade Liaison for Decom process
Cascade Tracker
M&A Projects - Decom
M&A Projects – Asset reconciliation
IT Capital Projects Decom-Asset Reconciliation
Conviva EUT – Lost Prevention – Humana
iPads Project
Access Point Project
Security Requests
ITAM Requests
ITAM Offboarding Requests
ITAM Incident tickets
Conviva Asset removal
Asset Management Process Guide
ITAM EOL Refresh Project 2025
Windows 11 Upgrade Project
Axonius – CAASM
Conviva Workstation Shrink
Conviva Servers Shrink
Asset Track Support
Procurement follow-up for asset retrieval
Lost/Stolen devices tracker
“Expected annual pay for this role ranges from [$60,000] to [$80,000]. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.”
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity
