Jira Engineer/Administrator

Jira Engineer/Administrator Employment Type: 6-month contract (possible extension by 1-2 months; no conversion) Workplace Type: Remote (West Coast time zone preferred; open to East Coast schedule) Industry: Aerospace Startup Pay Rate: $60-$65/hour SUMMARY: Our client is seeking a Jira Engineer/Administrator who will own, administer, and configure Jira Enterprise across the organization. This role is critical as Jira impacts the entire company, supporting project management workflows, storyboards, ticketing, and Agile processes. The ideal candidate will act as the Subject Matter Expert (SME) for Jira, ensuring optimal configuration and functionality while providing support as needed during our migration to Atlassian Government Cloud (AGC). KEY RESPONSIBILITIES: • Own and administer Jira Enterprise for company-wide use. • Configure Jira Software, Jira Service Management (JSM), and related modules (storyboards, epics, ticketing flows). • Serve as the SME for Jira, providing guidance and best practices to stakeholders. • Manage Confluence for documentation and knowledge management. • Assist the migration from commercial Jira to Atlassian Government Cloud (AGC). • Collaborate with cross-functional teams to understand requirements and optimize Jira workflows. • Offload configuration efforts from other teams into Jira. • Ensure Jira supports Agile project management and ITSM processes. • Stay informed on upcoming Jira features and rollouts; implement new capabilities as needed. REQUIREMENTS SKILLS & EXPERIENCE: • Minimum 3+ years of hands-on experience administering and configuring Jira Enterprise. • Must be able to hit the ground running with Jira administration and configuration. • Hands-on experience with Jira Software, JSM, and Confluence. • Skilled with Jira configurations, administrative tasks, and troubleshooting. • Strong understanding of ITSM workflows within Jira. • Familiarity with Agile and Scrum methodologies. BONUS SKILLS & EXPERIENCE: • Experience with Atlassian Government Cloud (AGC) migration. • Knowledge of GitLab (used by development team) is a plus but not required. • Certifications: Not required, but ability to perform the job is essential. • Integration Knowledge: Limited scope for integrations post-AGC migration; prior integration experience is not mandatory. ADDITIONAL INFORMATION: • Reports To: Project Manager • Interviews: Two virtual rounds (30 minutes each) with Project Manager, then IT Director. • Start Date: Week of January 26. • Environment: Agile, collaborative, and detail-oriented. • Contract Duration: 6 months; potential extension by 1-2 months. • Conversion: Not available. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.