Jr Business Analyst

Business Analyst (Agile / Integrations / Payments) Location: Charlotte, NC Pay: $29.40/hr 1 year contract No C2C, or sponsorship for this role We are seeking an experienced Jr Business Analyst to join a high-impact, fast-paced product and technology environment. This is an opportunity to work on complex, customer-facing systems where integrations, payments, and cross-functional collaboration are critical to success. This role partners closely with Product, Engineering, UX, and downstream technical teams to translate business needs into actionable, high-quality system requirements. What You’ll Do • Analyze business requests and determine solutions leveraging automated systems and scalable technology platforms • Define system scope and objectives based on user needs, business processes, and industry standards • Elicit, document, and translate business and user requirements into detailed functional and technical specifications • Configure system settings and support business design activities • Partner with engineering teams on integrations and API-related requirements • Support and participate in integration testing and User Acceptance Testing (UAT) • Facilitate collaboration across Product Management, UX, Engineering, and external stakeholders • Proactively identify risks and remove roadblocks to ensure sprint and project success • Drive requirement quality to reduce rework, defects, and production issues Required Experience & Skills • Strong experience working in Agile/Scrum environments, partnering with Scrum Masters and Product Managers to support sprint planning and execution • 1-3 years of Business Analyst experience • Hands-on experience with JIRA/Atlassian tools and collaboration platforms such as Slack • Proven ability to troubleshoot and support system integrations and APIs • Experience in payment processing and/or Point-of-Sale (POS) environments • Candidates with exposure to both hardware and software integrations are highly preferred • Experience facilitating work across technical and non-technical stakeholders • Strong documentation skills with a focus on clarity, traceability, and reducing requirement rework • Experience supporting User Acceptance Testing and defect management What Success Looks Like Performance Will Be Evaluated Based On • Quality and clarity of requirements documentation • Reduction in reworked tickets and defects • Stakeholder and customer satisfaction • Overall project delivery effectiveness Education & Certifications • Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related field OR • Relevant certifications in Business Analysis, Product Management, or similar disciplines from accredited institutions