Lead Business Analyst

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things. • This is an exempt position. Salary commensurate with experience • Overview: We are seeking an experienced Lead Business Analyst who will be the Bridge the gap between business stakeholders and technical teams to ensure the data warehouse solution meets the complex needs of child welfare operations across multiple divisions. Duties • Gather and document comprehensive business requirements from multiple divisions • Analyze current state data silos across Investigations, Prevention, Foster Care, and FSU systems • Define data integration requirements • Document business rules for data standardization and cleansing • Create functional specifications for analytics platform and reporting tools • Define user access requirements and role-based permissions • Facilitate requirements workshops with stakeholders across programs • Create user stories and acceptance criteria for development team • Support UAT planning and execution • Validate that delivered solution meets business requirements Mandatory Qualifications • 7+ years of Business Analysis experience on large-scale IT projects • Experience with Data Warehouse and Business Intelligence projects • Strong understanding of data analytics, reporting, and dashboard design • Experience with Agile and Waterfall methodologies • Excellent stakeholder management and facilitation skills • Strong documentation and communication abilities • SQL query writing • Understanding of data modeling concepts • Experience with BI tools (Tableau, Power BI, or Looker) Desirable Qualifications: • Government or social services domain experience • Knowledge of child welfare systems and operations • Experience with case management systems • NYC government experience • Understanding of ETL processes Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. AI-Assisted Resume Evaluation Notice Cloud and Things – Talent Management Notice to Candidates Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals. How AI Is Used Our AI tools assist by: • Analyzing resumes against job requirements • Supporting our recruiters in candidate data evaluation • Ensuring consistent review standards across all applications Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation. Your Data and Privacy Cloud And Things Data Handling • Your information is processed securely and used exclusively for recruitment purposes • Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities • You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com • All personal information is handled confidentially in accordance with our privacy policy AI Tool Data Processing • AI processing data is retained for a maximum of 90 days, after which it is deleted • All data sent to AI tools is encrypted in transit and at rest • AI tools comply with applicable privacy laws including GDPR and CCPA • Personal data is anonymized or minimized wherever possible during AI processing Your Participation By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.