Lead Business Analyst - W2 Contract

Trident Consulting is seeking a "Lead Business Analyst" for one of our clients in “Broadway, NY - Hybrid" A global leader in business and technology services. Role: Lead Business Analyst Location: Broadway, NY - Hybrid Duration: Contract Rate: $60/Hr. Duties/Day to Day Overview Leading a cohesive team of internal and external technical staff, and of key users in the execution of new Merchandising projects by: • Acting as a liaison between business stakeholders and IT leadership, translating high-level business strategy into actionable technical solutions. • Championing change management initiatives, ensuring user adoption and engagement with new systems or processes. Leading efforts in the support of existing systems, processes, services and/or in the execution of new projects, ensuring that: • Use cases and requirements are accurately captured • Work with vendors to create wireframes and review with the business to ensure solution fits our needs. • Detailed functional designs are created and handed off to Development Team • Test and training plans are designed and executed successfully • Communication to project managers and leadership is accurate/detailed and projects are completed on time and under budget Taking a leadership role in exploring and analyzing new processes, services, and application functions and technologies to: • Gather detailed business requirements by facilitating workshops, interviews, and stakeholder meetings and translating them into effective solutions. • Communicate complex technical concepts to non-technical stakeholders, ensuring mutual understanding across departments. • Build and maintain strong partnerships with cross-functional teams, including IT, merchandising, support, and other stakeholders. Ownership of functional area; responsible for managing and optimizing the product backlog for merchandising or planning systems • Supporting existing production systems • Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causes • Coordinating related support and development activities (whether they be internal or external) • Support testing processes fixes and/or enhancements • Assess application issues to identify root causes Top Requirements (Must haves) • Undergraduate degree in information systems, computer science, or a related technical discipline or equivalent work experience • At least 3 -5 years of experience supporting IT systems, processes, or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environment • A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices • Strong problem solving, and root cause analysis skills • Experience working with engineers and developers preferred • Understanding of application development and software development lifecycle concepts • Use Case and User Story Development • Experience with Agile (Scrum and SAFe Framework) and Waterfall approaches preferred • Experience working with Wireframing tools preferred • Ability to work with business to understand processes and document requirements • Experience with tools such as JIRA, Confluence, Azure DevOps, Visio, Power BI, Tableau, or equivalent. • Familiarity with ERP or merchandising systems (e.g., Oracle Retail, SAP, Blue Yonder) and integration with planning and forecasting tools. • Understanding of Import Logistics and Tariff law a plus • Light project management About Trident: Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we’ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Some of our recent awards include: • Trailblazer Women Award 2025 by Consulate General of India in San Francisco. • Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. • Received the TechServe Excellence award. • Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America. • Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.