Lead Engineer

Lead Engineer – POS Foundation Hybrid role in Irving/TX that requires 3 days in the office We’re seeking a Lead Engineer with deep technical experience in Oracle Xstore (POS & Back Office) and a passion for creating robust, maintainable, scalable retail store foundations. In this role, you will lead the design and modernization of our POS platform - driving Xstore version upgrades, enhancing configuration frameworks, improving observability and operational excellence, ensuring global compliance, and strengthening system resilience. You’ll serve as a technical leader, partnering with Architecture, Security, Infrastructure, Operations, Field Support, and Vendor teams to deliver high‑impact foundational improvements that reduce downtime, improve performance, and create a long-term, sustainable POS ecosystem. This position is ideal for engineers who thrive in fast‑paced retail environments, enjoy solving complex technical challenges, and can deliver high‑quality solutions that support thousands of store associates and customers. Responsibilities Core Platform Engineering & Modernization • Lead Oracle Xstore development, enhancements, and lifecycle management—focusing on stability, maintainability, and scalability. • Drive major version upgrades, patching cycles, dependency modernization, and technical debt reduction with structured rollout plans. • Expand and optimize configuration management: store-specific overrides, tenancy handling, global/local variance, and dynamic configuration models. • Architect and implement core services, frameworks, and extension points that other teams can build on. Compliance, Reliability & Global Expansion • Implement country‑specific compliance requirements—fiscalization, tax rules, receipt specifications, privacy mandates, and transaction standards. • Work cross-functionally to ensure adherence to local regulations, certification requirements, and retail compliance frameworks. • Improve platform-level resiliency, startup health, and recovery processes Observability & Operational Excellence • Enhance and standardize observability across the entire POS landscape—logs, metrics, traces, health checks, dashboards, and alerting. • Champion operational efficiency by designing better troubleshooting tools, diagnostics, self-healing mechanisms, and automated monitoring. • Lead incident response and postmortems, reducing MTTR and improving fleet-wide reliability. Collaboration & Leadership • Provide technical leadership and mentorship for engineers across POS teams. • Drive architectural discussions, propose foundational improvements, and establish engineering best practices. • Guide cross-team initiatives and represent the POS Foundation in design reviews, rollout planning, and vendor interactions. Minimum Requirements: • 7+ years of engineering experience with a strong emphasis on Oracle Xstore (POS and Back Office), including customizations and environment management. • Proven experience performing Xstore upgrades, patching, platform migrations, and architectural modernization. • Deep understanding of retail store POS operations, system flows, configuration frameworks, and store-level constraints. • Strong proficiency in Java (Xstore), RESTful services, integrations, and patterns for large-scale distributed retail systems. • Experience building or evolving observability: logging pipelines, telemetry standards, dashboards, alerting, and health checks. • Demonstrated ability to lead large technical initiatives with multiple stakeholders. • Excellent communication skills and an ability to work cross-functionally with Ops, Security, Infrastructure, and Field teams. Preferred Requirements: • Experience supporting international POS deployments involving fiscalization, tax rules, receipt formats, and local compliance frameworks. • Strong understanding of store networking fundamentals, deployment patterns, and offline/failover strategies. • Exposure to performance tuning, startup optimization, service orchestration, and large-scale rollout management. • Experience with automation (PowerShell, Bash, Python) for builds, deployments, and diagnostics. • Previous work modernizing legacy retail platforms or designing foundational frameworks. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.