Loyalty Rewards Business Analyst

Role: Business Analyst - Loyalty & Rewards Location: Tysons Corner, VA (Hybrid - 3 days onsite) Duration: Long-term Rockwoods is Hiring: Business Analyst - Loyalty & Rewards Are you a data-driven professional with a passion for creating outstanding customer experiences? we are seeking a talented Business Analyst to be at the forefront of our loyalty and rewards initiatives. In this pivotal role, you will be instrumental in strategizing and implementing programs that delight our customers, directly shaping how we recognize, reward, and deepen their engagement with client. What You'll Do: Shape Loyalty Strategy: Define and refine customer segmentation and loyalty tiers using rich, actionable data, directly influencing our reward structures. Optimize Pricing & Offers: Collaborate closely with product and pricing teams to design and implement compelling offers that resonate with customer behavior and drive value. Platform Innovation: Work hands-on with cutting-edge platforms like Zafin and Oracle to integrate, optimize, and expand our loyalty program capabilities. Data-Driven Insights: Dive deep into analytics platforms to unearth critical insights, identifying opportunities to personalize banking experiences and deepen customer relationships. You'll transform raw data into strategic recommendations. Understand Our Customers: Transform raw transaction data into meaningful insights, allowing us to understand customer context and foster loyalty like never before. Deliver Tailored Rewards: Offer dynamic, behavior-driven rewards that align with individual customer financial goals and preferences. Drive Agile Innovation: Leverage a modular platform that enables rapid product innovation without disrupting our core systems. Scale with Data: Utilize powerful analytics platforms like Databricks to process vast amounts of data (e.g., 100M accounts, 10B balances), ensuring precise customer segmentation and tiering. Join our team and be a key player in defining the future of customer loyalty in banking! Please Attach your resume in word document and provide me below details for immediate submission How many years of experience you have working as loyalty Business Analyst? How many years of experience you have in implementation of loyalty and rewards programs? • First Name : • Last Name • Current Location : • Contact Number : • Email ID : • Hourly Rate: • Interviews or Offers in Pipeline : • Work Authorization in USA : • Interview Availability : • Start Availability : • Open to relocate and work onsite : • Linkedin : Thanks & Regards Najeeb Khan ( He / Him ) Sr.Talent Acquisition Lead Email: najeebk@rockwoods.net www.rockwoods.net