Media Analyst
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Media Analyst with a 6-month contract, offering a pay rate of "$X per hour." The position is remote and requires 5+ years in social media, expertise in X (Twitter) and Facebook, and proficiency in reporting tools like Tableau.
🌎 - Country
United States
💱 - Currency
$ USD
-
💰 - Day rate
-
🗓️ - Date discovered
August 16, 2025
🕒 - Project duration
Unknown
-
🏝️ - Location type
Unknown
-
📄 - Contract type
Unknown
-
🔒 - Security clearance
Unknown
-
📍 - Location detailed
New York City Metropolitan Area
-
🧠 - Skills detailed
#Scala #Tableau #Automation #Scrum #AI (Artificial Intelligence) #Documentation #Visualization #Jira
Role description
The ideal candidate will be highly knowledgeable in the social media arena and have experience in data reporting, visualization, business analytics, performance and gap analysis, workflow development and documentation. They should have a strong technical acumen and have some experience with current and evolving (AI) social media technologies.
As a team member, they will contribute regarding performance metrics, systems and tools platforms, workflow infrastructure, data representation/presentation and artifact development. They will closely collaborate with cross-functional teams, including Workforce Management (WFM), Escalated Support, BPO partners and others for data inputs and identifying opportunities for operational improvements through analysis of business practices.
· Attend launch meetings and run weekly internal launch syncs to plan launch related projects, strategize, and build out workback schedules
· Manage a social reply global repository
· Run weekly scrums, track, coordinate and update all tasks and projects daily
· Create and manage a detailed and robust project tracking Airtable with automations and multiple views to facilitate ease of use for stakeholders
· Monitor cross org dependencies and update project Airtable as needed
· Execute global reporting, audits and gap analysis across systems for social replies, QC metrics; create ad-hoc reporting as needed.
· Create documentation as needed across tools, platforms, and workflows
· Maintain and improve intake request form feeding social’s project tracker Airtable
· Build and maintain accurate global headcount reporting and manage permission requests for social tools.
· Partner with VX Social Leaders and cross team partners to support new business needs as they arise
Required Technical Experience:
· 5+ years’ experience in a social media role
· Strong experience with X (Twitter) and Facebook platforms
· Experience with social management platforms (ex: Sprout, Sprinklr, AppFollow) and analytics systems
· Experience with reporting tools such as Tableau, Adobe Analytics
· Experience using Microsoft Suite, JIRA, Salesforce, Google Suite
The ideal candidate will be highly knowledgeable in the social media arena and have experience in data reporting, visualization, business analytics, performance and gap analysis, workflow development and documentation. They should have a strong technical acumen and have some experience with current and evolving (AI) social media technologies.
As a team member, they will contribute regarding performance metrics, systems and tools platforms, workflow infrastructure, data representation/presentation and artifact development. They will closely collaborate with cross-functional teams, including Workforce Management (WFM), Escalated Support, BPO partners and others for data inputs and identifying opportunities for operational improvements through analysis of business practices.
· Attend launch meetings and run weekly internal launch syncs to plan launch related projects, strategize, and build out workback schedules
· Manage a social reply global repository
· Run weekly scrums, track, coordinate and update all tasks and projects daily
· Create and manage a detailed and robust project tracking Airtable with automations and multiple views to facilitate ease of use for stakeholders
· Monitor cross org dependencies and update project Airtable as needed
· Execute global reporting, audits and gap analysis across systems for social replies, QC metrics; create ad-hoc reporting as needed.
· Create documentation as needed across tools, platforms, and workflows
· Maintain and improve intake request form feeding social’s project tracker Airtable
· Build and maintain accurate global headcount reporting and manage permission requests for social tools.
· Partner with VX Social Leaders and cross team partners to support new business needs as they arise
Required Technical Experience:
· 5+ years’ experience in a social media role
· Strong experience with X (Twitter) and Facebook platforms
· Experience with social management platforms (ex: Sprout, Sprinklr, AppFollow) and analytics systems
· Experience with reporting tools such as Tableau, Adobe Analytics
· Experience using Microsoft Suite, JIRA, Salesforce, Google Suite
