Job Title: Technical BA with MuleSoft Location: Omaha, NE (Hybrid - 2 Days office) Job Description Required Skills Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. 10+ years experience as a Business Analyst with at least 2 years focused on APIs and Muilesoft. Strong understanding of RESTful APIs, JSON, XML, and API security mechanisms (OAuth 2.0, JWT, etc.). Experience with API documentation tools like Swagger/OpenAPI, Postman, or RAML. Familiarity with microservices architecture and integration patterns. Ability to write clear technical documentation, sequence diagrams, and data flow models. Excellent communication and stakeholder engagement skills. Knowledge of Agile delivery frameworks (Scrum, Kanban). Strong problem-solving skills and the ability to analyse complex technical issues Experience with agile development methodologies and tools such as JIRA, Git, and continuous integration/continuous deployment (CI/CD) pipelines. A passion for technology, innovation, and delivering exceptional digital experiences. Responsibilities The Technical Business Analyst (API Specialist) will act as a critical bridge between business stakeholders and technical teams, with a strong focus on API design, integration, and lifecycle management. The role involves translating business needs into technical specifications, managing API-related initiatives, and ensuring APIs are designed to be scalable, secure, and aligned with enterprise architecture. Collaborate with product owners, architects, and engineering teams to define API requirements that support business objectives. Elicit and document detailed API integration requirements, working closely with business stakeholders and solution architects. Translate business needs into functional and technical specifications for API design and development. Work directly with offshore development teams to ensure understanding of business requirements, technical accuracy, and alignment with integration goals. Schedule and facilitate cross-time-zone collaboration meetings, standups, walkthroughs, and sprint ceremonies. Define and manage API specifications using Swagger/OpenAPI and validate endpoints through Postman or similar tools. Support the development team by clarifying requirements, resolving roadblocks, and tracking feature delivery through JIRA (or similar tools). Collaborate with QA and UAT teams to design and execute test cases and scenarios related to API consumption and integration points. Participate in API governance, versioning, documentation, and change control processes with Integration team. Ensure that APIs adhere to enterprise security standards (e.g., OAuth2, API throttling, JWT). Document and communicate process flows, sequence diagrams, and data mapping across services.