New Relic Implementation Engineer

One of our Clients is seeking a highly skilled New Relic Implementation Engineer to join their team. This role is fully remote and offers the opportunity to shape and drive observability strategy for a fast-growing organization. You will combine technical expertise with strategic vision to ensure our systems are instrumented, monitored, and optimized for scale. What You’ll Do • Serve as the New Relic implementation expert, owning deployment, configuration, and optimization across the enterprise. • Think strategically about observability practices, aligning monitoring capabilities with broader business goals. • Develop and execute a roadmap and implementation plan for New Relic adoption and scaling. • Partner with stakeholders across engineering, product, and leadership to ensure successful integration and measurable outcomes. • Engage with executive-level stakeholders (VP and above) to clearly articulate the vision, value, and impact of New Relic initiatives. Technical Responsibilities • End-to-End Deployment: Configure APM agents, deploy infrastructure monitoring agents across AWS/GCP/Azure, and roll out New Relic to distributed systems and micro-services. • Observability Architecture: Build dashboards, service maps, distributed tracing, and synthetic monitoring tailored to business KPIs and SLAs. Create instrumentation for critical business transactions. • Automation & Integrations: Use Infrastructure as Code (Terraform, Ansible, etc.) for agent deployment. Automate alert routing and incident workflows. Integrate New Relic with PagerDuty, Slack, ServiceNow, and log aggregation tools like Splunk or ELK. • Performance Optimization: Lead performance testing, identify bottlenecks with distributed tracing, tune thresholds and alerts, and define SLIs/SLOs to support high availability and uptime targets. • Executive Reporting: Translate monitoring data into business insights for senior leaders, develop performance improvement roadmaps, and evangelize observability best practices across engineering and product teams. What We’re Looking For • Proven expertise in New Relic implementation, administration, and optimization. • Experience building roadmaps and strategic plans for observability or monitoring platforms. • Strong technical background in APM, distributed tracing, infrastructure monitoring, and integrations. • Excellent communication and presentation skills, with the ability to engage and influence VP and executive-level stakeholders. • A proactive problem-solver who can balance hands-on technical execution with strategic vision. Why Join • 100% remote—work from anywhere. • Competitive salary range • Opportunity to have a direct impact on shaping observability strategy at scale. • Collaborative, innovative environment where your ideas and expertise will be valued.