EPITEC
Non-Employee Business Analyst
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Salesforce Business Analyst in Riverwoods, IL, offering $60-65 per hour for a contract of unspecified length. Requires 3-5 years of experience in Sales Cloud and Service Cloud, strong analytics skills, and proficiency in Salesforce technologies.
🌎 - Country
United States
💱 - Currency
$ USD
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💰 - Day rate
520
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🗓️ - Date
December 17, 2025
🕒 - Duration
Unknown
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🏝️ - Location
On-site
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📄 - Contract
Unknown
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🔒 - Security
Unknown
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📍 - Location detailed
Riverwoods, IL
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🧠 - Skills detailed
#Tableau #Documentation #Data Quality #Cloud #Business Analysis #Data Modeling #Data Cleansing #Compliance #Security #Stories #Snowflake #Sales Cloud #Scala
Role description
Job Title: Salesforce Business Analyst
Location: Riverwoods, IL
Pay Rate: $60-65 per hour
Position Overview
We are seeking a Salesforce Business Analyst with 3–5 years of experience, specializing in Sales Cloud and Service Cloud. This role focuses on optimizing business processes and delivering robust reporting and analytics solutions to empower sales and service teams.
Key Responsibilities
• Translate business needs into scalable Salesforce reporting solutions, dashboards, and KPIs.
• Collaborate with stakeholders to gather requirements, document user stories, and create detailed functional specifications for reports and dashboards.
• Design, build, and maintain Salesforce reports, dashboards, and advanced analytics to track pipeline, opportunities, case volumes, SLA metrics, and customer satisfaction.
• Configure and optimize Sales and Service Cloud objects, fields, validation rules, and security permissions for accurate data capture.
• Develop data models, implement data quality controls, and perform data cleansing.
• Conduct onboarding and training for end users on new and updated reports and dashboards.
• Partner with IT and data analytics teams to integrate Salesforce data with external systems for comprehensive reporting.
• Create and maintain documentation, including data dictionaries, report catalogs, and governance policies.
• Stay current with Salesforce releases and best practices, assessing impact on reporting capabilities and driving continuous improvement.
• Communicate technical concepts effectively to non-technical stakeholders.
Required Skills & Technologies
• Salesforce: Sales Cloud, Service Cloud, LWC, Apex, Flows, Integrations, Managed/Unmanaged Packages
• Analytics & Reporting: Snowflake, Tableau, Excel
• Strong understanding of data modeling, reporting, and dashboard design
• Excellent communication, problem-solving, and facilitation skills
Preferred Qualifications
• Experience in creating scalable reporting frameworks
• Familiarity with governance and compliance in Salesforce environments
Job Title: Salesforce Business Analyst
Location: Riverwoods, IL
Pay Rate: $60-65 per hour
Position Overview
We are seeking a Salesforce Business Analyst with 3–5 years of experience, specializing in Sales Cloud and Service Cloud. This role focuses on optimizing business processes and delivering robust reporting and analytics solutions to empower sales and service teams.
Key Responsibilities
• Translate business needs into scalable Salesforce reporting solutions, dashboards, and KPIs.
• Collaborate with stakeholders to gather requirements, document user stories, and create detailed functional specifications for reports and dashboards.
• Design, build, and maintain Salesforce reports, dashboards, and advanced analytics to track pipeline, opportunities, case volumes, SLA metrics, and customer satisfaction.
• Configure and optimize Sales and Service Cloud objects, fields, validation rules, and security permissions for accurate data capture.
• Develop data models, implement data quality controls, and perform data cleansing.
• Conduct onboarding and training for end users on new and updated reports and dashboards.
• Partner with IT and data analytics teams to integrate Salesforce data with external systems for comprehensive reporting.
• Create and maintain documentation, including data dictionaries, report catalogs, and governance policies.
• Stay current with Salesforce releases and best practices, assessing impact on reporting capabilities and driving continuous improvement.
• Communicate technical concepts effectively to non-technical stakeholders.
Required Skills & Technologies
• Salesforce: Sales Cloud, Service Cloud, LWC, Apex, Flows, Integrations, Managed/Unmanaged Packages
• Analytics & Reporting: Snowflake, Tableau, Excel
• Strong understanding of data modeling, reporting, and dashboard design
• Excellent communication, problem-solving, and facilitation skills
Preferred Qualifications
• Experience in creating scalable reporting frameworks
• Familiarity with governance and compliance in Salesforce environments
