OnBase Consultant

REQUIRED SKILLS: (Need Majority; 4+ Years) • OnBase Certified System Administrator certification – at least 4 years • OnBase Certified Workflow Administrator or Workflow Engineer certification – at least 4 years • OnBase WorkView Certification and OnBase Certified Application Programming Interface (API) Certification – at least 3 years • Extensive knowledge and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions – at least 4 years • Experience with Dashboard and Unity Forms development – at least 3 years • Experience planning, designing, testing, implementing, and modifying Electronic Content Management (ECM) solutions • Demonstrated ability to write custom queries in SQL Server • Experience developing and implementing software in C# and/or Visual Basic • Experience performing OnBase system upgrades • Advanced knowledge and experience resolving OnBase technical issues using debugging, research, and investigation • Experience working in an Agile development environment • Experience creating technical documentation • Knowledge of incident management and escalation procedures • Excellent written and verbal communication skills working with customers, peers, and agency leadership • Ability to work in a versatile environment with a team-oriented focus • Experience researching, proposing, applying, and implementing IT-related procedures, standards, and guidelines • Ability to effectively provide information and training to customers, team members, and stakeholders. NICE TO HAVE SKILLS: • Knowledge of emerging technologies with a focus on electronic document management and related industry trends • Considerable skill and ability in the coordination of team members and business area experts • Considerable knowledge of and experience in requirements gathering and solution analysis • Ability and judgment to perform job functions independently • Significant ability to understand and apply standard ECM concepts, practices, and procedures • Demonstrated skill in problem resolution and technical support technologies. INTERVIEW PROCESS: • MS Teams – Virtual Interview DESCRIPTION OF ROLE: This is an Electronic Document Management System Administrator/Developer position. This position plans, designs, develops, tests, implements, and modifies Electronic Content Management (ECM) solutions. It is responsible for advanced OnBase administration and operational support, including platform and system incident/problem resolution, service and change request processing according to Wisconsin Employee Trust Funds (ETF) established service level agreements (SLA), and regular administration tasks and health checks to keep ETF’s OnBase systems running at optimal performance for our customers. ETF’s OnBase platform is hosted on Hyland’s Cloud Offering. Under general supervision of the Dev, Data and MiddleWare Section Supervisor, this position will provide advanced OnBase Administrator/Developer technical leadership for complex ECM projects, which have a significant impact within ETF and/or for ETF’s employers and members. This position performs systems analysis and provides advanced OnBase Administrator/Development services in the planning, development, and implementation of complex ECM projects. This position provides OnBase administration and consulting and performs duties consistent with ETF’s strategic goals and objectives. This position proposes, creates, and implements solutions, standards, procedures, and guidelines for utilizing ETF’s OnBase platforms and systems as part of a coordinated effort with the product owner, technical owner, SMEs, and OnBase Admins. End Users include a wide variety of ETF professional and supervisory staff, as well as external partners, employers, and members. This includes interaction with personnel in the Bureau of Information Technology Services (BITS) and throughout ETF divisions, vendors, Division of Enterprise Technology (DET) personnel, etc. Work is multitasking in nature, self-initiated and conducted independently.