Operations Coordinator IV

Title: Operations Coordinator IV Industry: Tech Location: Culver City, CA Duration: 6 months Responsibilities • Analyze marketing operations processes and CRM platform performance to identify optimization opportunities • Develop and apply data analysis methodologies aligned with business objectives • Lead cross-functional initiatives to drive system-scale process and platform improvements (AI/ML experience a plus) • Deliver clear weekly and monthly reports with actionable insights for stakeholders • Create technical documentation detailing issues, root causes, business impact, and resolutions Requirements • 5–10 years of experience in analytics, marketing operations, or related roles • Deep expertise with marketing CRM platforms (e.g., Salesforce), including system and issue analysis • Strong technical problem-solving and communication skills, with experience presenting insights to senior leadership • Proven ability to own programs end-to-end, from strategy through execution • Experience collecting, cleaning, and analyzing data to identify trends, anomalies, and root causes • Proficiency in SQL, Tableau, and data reporting/visualization tools • Demonstrated ability to drive change in fast-paced, ambiguous environments • Strong cross-functional collaborator and self-starter Skills • operations • CRM • data analysis • cross-functional • reporting • marketing • SQL • Tableau • technical documentation • program ownership Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius. ref\_id: e0750154-5210-48bc-9a5a-8f62c115eba8