Operations Manager, Data Office Deloitte UK, 12 Month Secondment/FTC

Basic information Location Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Liverpool, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton Business Line Enabling Functions Job Type Permanent / FTC Date published 23-Sep-2025 Req # 20124 Job description Connect to your Industry We are looking to recruit an exceptional individual to manage the operations of the Deloitte UK Data Office. Reporting to the Chief Data Officer for UK, this is an exciting opportunity to shape a new function, establish its credentials and drive it to provide an exceptional service to the firm’s service lines and clients. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The Operations Manager will be responsible for the running of the Data Office, raising its profile, spreading awareness and ensuring that its relationships across the firm are maintained and strengthened, as well as managing initiatives and day to day activities that support these aims. The role will be about making impact through data and will be given freedom to determine the best ways of achieving this. As Operations Manager, you will manage the delivery of both pre-defined key activities and define future necessary actions, manage the strategy of the Data Office to align with the firms goals and ensure the firm’s ability to manage data effectively, and lead key stakeholders across the firm to make these objectives a reality. You will support stakeholders in understanding how their actions contribute to and uphold the firms wider ability to manage data effectively and ensure that they are kept informed and progress. You will identify the gaps in stakeholder management, and work to identify and support those individuals. You will own and articulate its short and long term strategies and be responsible for its successful operation, and develop and lead future priorities. You will be aware of, and respond effectively to, the tension between being reactive to immediate needs while proactively seeking to pursue the firm’s long term data goals, whilst promoting the interests of the Data Office and our stakeholders. Responsibilities include: Vision and Strategy Ensuring that the firm’s documented data vision and strategy remain current, taking ownership of articulating and disseminating it throughout the firm through all means of communication and targeted at the right levels Forging close links with our client facing practitioners from across the UK firm, so we are internally aligned with our commercial offerings Developing and managing the vision for data in Deloitte, through better data management, knowledge management, analytics, insight and automation, as well as ensuring these projects are well supported and progress in line with key objectives Initiatives and Projects Leading, prioritising and managing multiple projects run by the Data Office, as well as taking ownership of the actions required to progress initiatives Being the Data Office contact point for data related projects, and actively collaborating with and supporting a wide range of stakeholders at different levels throughout the firm and supporting these objectives Operations Ensuring key stakeholder boards and forums are coordinated, communicated and documented, as well as establishing communities where gaps have been identified and progressing key data initiatives through these communities Implementing, driving and continuously improving a compliance reporting regime and creating accountability for actions while progressing the projects currently scheduled Anticipating demand for and actively managing data activity risk and issue logs, plans, activity trackers and activity reporting for both the Data Office and data communities, whilst understanding the workloads of both the Data Office and our stakeholders and prioritising key data initiatives Managing the day-to-day operations of the Data Office through engaging appropriate resources, identifying operational inefficiencies and proposing strategies to resolve them, and responding proactively to changes in strategy Governance and Records Creating and maintaining key documentation under the Data Office’s remit, including policy, standards and training documents, and identifying gaps in the document landscape Maintaining key records around major data related decisions in the firms, including key meeting minutes, approvals and correspondence as well as utilising these to derive insights and progress data strategies Ensure the actions of the Data Office are prioritised and aligned with data strategies People and Stakeholder Management Understanding the larger ecosystem within Deloitte, and building and maintaining effective relationships throughout the UK firm, engaging across the entire spectrum of seniority, from the Deloitte Exec to junior practitioners Use network of stakeholder contacts to gain beneficial insights on data strategies and effectively drive impactful data projects Awareness and Communications Actively looking for opportunities to extend the reputation of Data Office excellence across the firm, working with teams to spread the message Developing, maintaining and delivering material (online, paper, face to face) to help shift the culture of working with data across the firm in a succinct, impactful and influential manner Creating and delivering training through online and paper-based media, as well as face to face Connect to your skills and professional experience Demonstrable experience of an understanding of at least one of data/information/knowledge management principles or strategies Understanding of one or more major data management platforms such as Content Server, Content Manager, or Microsoft SharePoint/Office365 (or others) Experience of managing small to medium sized projects, and awareness of one or more project management methodologies Demonstrable analytical skills, able to understand and interpret data to deliver actionable insights The ability to write formal, structured policy and process documents Able to use own initiative, be proactive and able to identify appropriate solutions to problems Able to work well under pressure and manage stakeholder expectations while ensuring that we deliver at the highest standards Comfortable with ambiguity. Flexible and adaptable to changing business needs Able to collaborate effectively and be able to share knowledge and experience with colleagues and leaders across the firm Able to advise, guide and influence stakeholders, leaders and peers towards effective outcomes through insightful data analysis and the generation of creative ideas Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business services We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career." -Jim, Enabling Functions Our hybrid working policy You’ll be based in one of our regional offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers WPFULL SLICSS BASHSE LOCOFFICE