Oracle CDM (Customer Data Management) Consultant

Job Type: Contract Job Category: IT Job Title : Oracle CDM (Customer Data Management) Consultant Location : Cleveland, OH (Onsite) Contract Role Overview The Oracle CDM Consultant will lead the design, implementation, configuration, and support of the Customer Data Management (CDM) module, integrating with upstream and downstream systems (ERP, CRM, order orchestration). The consultant will help define master data strategy, ensure data consistency, and drive best practices across customer data domains. Key Responsibilities Serve as the functional lead for Oracle CDM (Customer Data Management) module Define master data strategy by analyzing customer data from multiple sources Perform extraction, transformation, and loading (ETL) of customer data from Oracle Fusion ERP to Salesforce (SFDC) or other systems Configure prototypes in sandbox/dev environments; validate and refine with stakeholders Sketch solution designs (whiteboarding), document functional design, solution approach Work with business users to collect requirements and map business processes (e.g., in Visio) Engage in all phases of project lifecycle: analysis, design, development, testing, deployment, support Collaborate with IT / technical teams to recommend changes or optimizations in existing architecture or use cases Ensure alignment with upstream sales processes and downstream order orchestration / supply chain flows Maintain data quality, address duplicate detection, hierarchy management, relationship modeling of entities (accounts, contacts, prospects) Provide detailed documentation and deliverables; participate in review sessions, status calls Communicate effectively with stakeholders, present solution options, manage expectations Troubleshoot post-go-live data issues, support enhancements Required Skills & Qualifications Minimum 9+ years of hands-on experience in Oracle CDM implementation (or related customer data management Experience in at least one full implementation (from analysis through go-live) Deep understanding of customer data domains: account, contact, prospect, relationships, hierarchies Experience with Oracle 11i or R12 or other CRM systems is a plus Strong ETL / data transformation experience (import, cleansing, merging, deduplication) Ability to configure working prototypes in a development/sandbox environment Excellent written & verbal communication skills Ability to multi-task and manage multiple deliverables in a fast-paced environment Strong analytical, problem-solving, organizational skills Experience or exposure to sales/order / order orchestration / supply chain integration Ability to work onsite part of the week Required Skills GRAPHIC DESIGN CONSULTANT WEB DEVELOPMENT & ANALYTICS CONSULTANT