Oracle Developer

Responsibilities: • Receives telephone calls and e-mails from users having problems using business applications or inquiring how to use specific aspects of the applications. • Ascertains the nature of problems, determines whether problem is caused by hardware such as modem, printer, cables, or telephone, or is an application issue and logs in tracking system. • Escalates issues in accordance with defined procedures. • Assists users through problem solving steps. • Use technical databases to research problems and talk with co-workers to research problems and find solutions. • Makes appropriate use of reference publications and diagnostic aids in resolving technical problems. • Assists in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment. • Provides accurate and complete answers to general use and administrative environment questions in a timely manner. • Communicates accurate and useful status updates. • Manages and reports time spent on all work activities. • Follows quality standards. • Able to work in a team environment. • Completes assigned tasks. • Strong communication skills; both written and spoken. Required/Desired Skills: • Web Technologies: Basic to intermediate knowledge of JavaScript, HTML, and CSS for front-end development. 8 years required • Oracle APEX: Proficiency in Oracle Application Express (APEX) for developing web applications. 3 years required • Oracle SQL and PL/SQL: Strong knowledge of Oracle SQL for data modelling and PL/SQL for backend programming. 3 years required • Database Management: Experience with Oracle Database management and optimization. 3 years required • APEX Plugins: Familiarity with using and integrating APEX plugins to extend application functionality. 3 years required • Oracle APEX Developer Certified Expert • Oracle PL/SQL Developer Certified Associate